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Jidd Motors Mitsubishi
Des Plaines, IL
3,860 Reviews
JIdd Motors Mitsubishi is part of Volumecars Auto Group the North America’s fastest growing family owned luxury dealership with a huge inventory of pre-owned luxury vehicles including Audi, Alfa Romeo, BMW, Mercedes, Maserati, Porsche just to name a few.
Our tradition has been established over the years and made us the number one destination for high quality luxury vehicles. We provide exceptional experience from the moment you contact us all the way through the purchase process. Our number one priority is your complete satisfaction that’s why we offer a 3-Day Return Policy on all of our vehicles. We also offer world wide shipping straight to your door. Visit us at www.volumecars.com and start your exceptional buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday 9:00 AM - 3:00 PM
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Showing 3,860 reviews
September 01, 2025
I was scammed by salesman Jeremy Northrop and this dealership. I purchased this vehicle from Jidd Motors Mitsubishi on August 14th, 2025 fully online. Car was delivered August 28th, 2025. When I got i dealership. I purchased this vehicle from Jidd Motors Mitsubishi on August 14th, 2025 fully online. Car was delivered August 28th, 2025. When I got it, Jidd Motors provided me a cheap knockoff/aftermarket Lexus keyfob with my 2021 Lexus IS 350 F Sport. The key that was provided wouldn't lock, unlock, open the trunk, or set off the alarm. I had to pay $535 for a locksmith just hours after taking delivery of this vehicle because I was stranded and couldn't unlock the car after it was locked from the inside. None of this issue surrounding the keyfob was communicated to me by Jeremy Northrop during the process of purchasing it. Now, it has been 4 days since I got the car and Jidd Motors has made no efforts in fully reimbursing me nor helping me with getting an actual working keyfob for this vehicle. The current date is September 1st, 2025 and I still can't even drive the car because I wouldn't be able to unlock it. The most response I got was "we'll send you a $5 replacement battery", when the issue with the key is not the battery, but that it is a cheap knock-off! I already contacted a certified Lexus dealership and they said that Lexus vehicles cannot be programmed with aftermarket knockoff keys, like the one Jidd Motors provided me with. For a $40,000 car, you would expect a working key to go with your expensive vehicle purchase. This dealership would charge you luxurious vehicle prices but cheap out on things like getting you an actual working OEM keyfob. Adam Jidd (CEO) and Nick Kabro (manager) was contacted but have been hesitant and non helpful with this whole entire issue. More
by Khaiyu
August 19, 2025
Mo was professional, honest, and helpful made the car buying process smooth and stress-free! buying process smooth and stress-free! More
by matthewizokaitis
August 14, 2025
Mo was great to work with. Quick communications and answered all the questions I had. Quick communications and answered all the questions I had. More
by bwattstx
Employees Worked With
August 14, 2025
Great customer service from Mo. Very stand up guy and is very helpful and patient. Very stand up guy and is very helpful and patient. More
by Kaylamcgahee04
Employees Worked With
August 12, 2025
I enjoyed the experience that I had with Jidd Motors. Particularly working with Munjed my salesman. He was very helpful and if he didn’t know the answer about my particular vehicle, he got an answer for Particularly working with Munjed my salesman. He was very helpful and if he didn’t know the answer about my particular vehicle, he got an answer for me right away. I would purchase from them again! More
by t.sell01
Employees Worked With
Other Employees :
Arturo Cervantes
July 15, 2025
If there were 6 stars I'd leave them for these folks :-). I helped my mom purchase a used vehicle a few weeks back and then I started exploring upgrading my own so I have talked to and visited a myriad car d I helped my mom purchase a used vehicle a few weeks back and then I started exploring upgrading my own so I have talked to and visited a myriad car dealers over the past several weeks. There have been horror experiences and some meh experiences, but this one was something else entirely and made me believe that there is still light out there. I am beyond impressed with the quality of cars this dealer has, the immaculate condition they are all brought to inside and out before being offered for purchase, and most of all the incredible team of salespeople and finance people who supported my quest. Starting with the salesperson, Jeremy, who appeared to know every - and I mean every - single feature and detail about every single make and model car we drove, something rare. In addition, he was the first salesperson to actually listen to me and identify my priorities and wants and to dial in into the exact vehicle for me, surprising and delighting me. I went in to test drive an Alfa Romeo Stelvio but felt it wasn't for me, so Jeremy suggested we drive a couple of others (such as the Land Rover Discovery Sport) in the same or similar class and each subsequent vehicle kept honing in on the perfect match until we did find it - a Mercedes-Benz CLA. Throughout the process, he listened to everything I said and that helped him continue to refine the process until we found that perfect car for me. The sales manager, Hesmi, was another breath of fresh air. A true car enthusiast (as well as Jeremy), he took his time to sit down in the Alfa with me and to walk me through all aspects of owning an Alfa from the perspective of an actual owner. He genuinely did everything in his power to dial in the deal to where the cost and the perks of the deal made a compelling package. Finally, the finance manager, Justyna, completed the happy trio by being very clear about the terms of the deal, working tirelessly to get me approved (no small feat) and to protect the new purchase with an extended car warranty at an amazing price for many years of coverage. At all times, I did not feel pressured or rushed but instead felt we were all working together as a team towards the same goal - defining it, refining it, preparing for it and executing it. I know that for my next purchase this is the first place - and I hope the last place - I will visit again to secure my next vehicle. I can highly recommend that you start here as well. :-) More
by kicho1977
