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Jidd Motors Mitsubishi
Des Plaines, IL
3,853 Reviews
JIdd Motors Mitsubishi is part of Volumecars Auto Group the North America’s fastest growing family owned luxury dealership with a huge inventory of pre-owned luxury vehicles including Audi, Alfa Romeo, BMW, Mercedes, Maserati, Porsche just to name a few.
Our tradition has been established over the years and made us the number one destination for high quality luxury vehicles. We provide exceptional experience from the moment you contact us all the way through the purchase process. Our number one priority is your complete satisfaction that’s why we offer a 3-Day Return Policy on all of our vehicles. We also offer world wide shipping straight to your door. Visit us at www.volumecars.com and start your exceptional buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday 9:00 AM - 3:00 PM
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Showing 3,853 reviews
May 04, 2018
Great prices! Prices are great and they are willing to give you a fantastic deal to make sure you are happy with the financing plan. Pan pan was helping me out and Prices are great and they are willing to give you a fantastic deal to make sure you are happy with the financing plan. Pan pan was helping me out and she made sure that we look for the cars that I’m interested in, she wasn’t trying to force anything on me that I wouldn’t be interested in. Manager Sam offered me a great financing deal. Huge selection of vehicles! More
by Didntask4this
Employees Worked With
Sam Odeh, Pan Pan
May 04, 2018
Excellent service until........... I was approached and helped by Pan Pan, very professional and calm girl. We have gone throughout the Lexus GS350, and I was just about to finalize the I was approached and helped by Pan Pan, very professional and calm girl. We have gone throughout the Lexus GS350, and I was just about to finalize the transaction until.......... I was approached by the seller Marek who took advantage of me, about 13 years ago at Mancari Car dealership. Him and his financial manager promised me other things than the one that showed up later on paperwork and forced me to buy the car on really bad interest and some strange additional insurance that I had never used. You trick me once, shame on you. Trick me twice, shame on me. Thanks, but NO. More
by Gs350
Employees Worked With
Marek , Pan Pan
May 03, 2018
Great customer service Igor is a very great customer service. He recommends and shows what are the cars and which ones looks best. Clean and good looking cars. Igor is a very great customer service. He recommends and shows what are the cars and which ones looks best. Clean and good looking cars. More
by Martin
Employees Worked With
Igor Levit
May 02, 2018
‘15 C300 purchase Overall my visit was pleasant. I can say I never like being at a dealer for 4+ hours. I had planned to use USAA for financing as I was already pre Overall my visit was pleasant. I can say I never like being at a dealer for 4+ hours. I had planned to use USAA for financing as I was already pre-approved and was getting .5% rate discount for using a dealership that is apart of the usaa car buying program, Jidd is listed. But for some reason that didn’t happen. Arthur was great 👍🏾! More
by Cbeamon
Employees Worked With
Artur Diraduryan
May 02, 2018
Great Service Bianca came in to look at a vehicle that she seemed to be really interested in. She was shown a few other models and after a few hours of back and for Bianca came in to look at a vehicle that she seemed to be really interested in. She was shown a few other models and after a few hours of back and forth and a trip to the cappuccino machine (people stop by just for a quick coffee) Sam the manager and Pan Pan (she is adorable) who moved from accounting to sales presented a final offer that was incredibly fair. She is looking at one other offer but to see the level of concern to making a sale and meeting the need of the customer was very nice. More
by Italy8811
Employees Worked With
Sam Odeh, Pan Pan
May 01, 2018
Yikes - Stay away from these confused people My salesman overall was decent (courteous, helpful). And I really like my vehicle. What made this experience awful is that no one is on the same page! My salesman overall was decent (courteous, helpful). And I really like my vehicle. What made this experience awful is that no one is on the same page! First and foremost, because I had a trade with a loan on it, I was unable to bring the title on my trade with me the night of purchase. I was told that is fine, just get a letter with the bank letter head that it’s on it’s way via mail. Did that and my bank agreed to have it sent priority so it would be received within a couple days. When I got to the car lot I was told I had to sign a doc that if they didn’t receive it within 7 days they’d charge me for the missing title. A little bit later I was told they misunderstood process and needed to charge me now but they’d refund me when the received it. OK... I let them charge me. 11 days later and no refund (lol). The manager also will not respond to my emails (I’ve sent 2). On the night of purchase they acted like I was crazy for wanting to test drive the vehicle... OK? They also sent my bank a bill of sale PO with a line item stating “license title and other fees” but then tonight call me about the title on my new vehicle and share with me how to go to the DMV to take care of registration and fees (so... what was the $900 I was charged? Lol). Great vehicle. Nice looking lot. AWFUL experience. I really just want it to be over so I can move on. And no, I would not refer anyone here. Used (or pre-owned) car lots are the same regardless if you’re going to buy a Honda or a Range Rover. Yuck! The worst part about it is that my fiancé and I both purchased vehicles here within 3 days of each other and my mom was on her way! More
by Briana123
Employees Worked With
Frank Longo
May 01, 2018
Great group and Bashar did everything he could to make my experience great. If you come make sure to request him! He won’t disappoint. group and Bashar did everything he could to make my experience great. If you come make sure to request him! He won’t disappoint. More
by Jermaine123
Employees Worked With
Bashar Al Ubosy
April 30, 2018
A Mixed Bag, Overall OK Plus for 1) online pictures 2) Frank in sales was very accessible incl his cell number, 3) I was able to get to what I consider to be a good deal befo Plus for 1) online pictures 2) Frank in sales was very accessible incl his cell number, 3) I was able to get to what I consider to be a good deal before I travelled to Chicago 4) car was clean and the miles were very close to the pictures. 5) Danny Y took over on my sale as Frank was off and did a good job talking me thru the features and test drive 6) Everyone was courteous. Negatives: 1) while the car was complete with both key fobs,mats, the cargo net, the manuals, the lug fitting I didn’t see the 2nd key fob till after I signed 2) Test drive was quite short and no highway test.3) Rock chips not shown on pictures and interior scratches on the horn surface were obvious and not mentioned 3) Sales office is nice and showy, but has too many desks and people. More
by Russ from Iowa
Employees Worked With
Dany Yousif, Frank Longo, Sam Odeh
April 30, 2018
Exelent Fast and great customer services i got by Rita if i want to come back again ill get back to her and buy ahain from her. Fast and great customer services i got by Rita if i want to come back again ill get back to her and buy ahain from her. More
by Mono
Employees Worked With
Rita Khazakia
April 30, 2018
Overall good experience Everyone was very friendly and extremely helpful. Dealership itself was very nice with wide variety of European imports. Process of purchasing our car Everyone was very friendly and extremely helpful. Dealership itself was very nice with wide variety of European imports. Process of purchasing our car was painless. More
by VictoriaL.
Employees Worked With
Igor Levit, Jeff Guido
