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Jim Bass Ford Inc.

San Angelo, TX

4.4
271 Reviews
Call Dealership (325) 949-4621

4032 W Houston Harte Expy

San Angelo, TX

76901

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271 Reviews of Jim Bass Ford Inc.

July 26, 2025

Service manager Tony is always very courteous, helpful, and takes his time to explain things. More

by swcret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Jul 28, 2025 -

Jim Bass Ford Inc. responded

Hello, and thank you for the excellent review! We appreciate you sharing your feedback, and we look forward to serving you again in the future.

July 24, 2025

I've experienced many dealerships in my life, this is the best! I highly recommend them! More

by Barry
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cody Johnson , Jim Bass
Report | Print
Jul 28, 2025 -

Jim Bass Ford Inc. responded

Barry, Thank you for the excellent review! We appreciate your kind words and look forward to working with you again in the future.

July 22, 2025

Took vehicle for no start. Upon looking at receipt, they first changed out a $55 fuse which remedied the no start but still changed out a perfectly good starter. I did not More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
July 17, 2025

I wanted to give a special review to Amanda in the service department! She was very kind and courteous while I was waiting for my vehicle. Thank you More

by susan04dahl
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
Jul 18, 2025 -

Jim Bass Ford Inc. responded

Susan, Thank you for the excellent review! We are pleased to hear that Amanda took great care of you. We look forward to serving you again in the future!

July 14, 2025

We lost our vehicles in the flood Jim bass brought me a vehicle to look at. Fantastic service above and beyond. My situation required someone come to me and Jim bass did that THANK YOU More

by Lukeb72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Jones
Report | Print
Jul 15, 2025 -

Jim Bass Ford Inc. responded

Luke, Thank you for your heartfelt message. We’re deeply sorry for your loss of vehicle and honored to have been able to help during such a difficult time. Your trust in Jim Bass Cars and Trucks means a great deal to us.

July 07, 2025

This was the 4th truck we have purchased here service and personal have always been very good, More

by jeff.dudgeon9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
Report | Print
Jul 08, 2025 -

Jim Bass Ford Inc. responded

Jeff, We appreciate you taking the time to share your experience with us here at Jim Bass Cars and Trucks. We look forward to seeing you in the future and are happy to serve you once again!

June 27, 2025

Very responsive to email requests and phone calls. Anthony Jones was very helpful in showing us the Mustang we were interested in. Price negotiation was painless and took less than 30 minutes More

by tommyrunnels
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Jones, Aaron Terry, Jim Bass
Report | Print
Jun 30, 2025 -

Jim Bass Ford Inc. responded

Tommy, Thank you for the wonderful feedback! We’re glad Anthony Jones made your experience straightforward. Enjoy your new Mustang—we look forward to serving you again in the future!

June 12, 2025

Shannon Fay was a great help Knew the answers to all my questions Had the truck and papers ready to go as soon as I arrived Will shop with him again More

by justinjward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon fay
Report | Print
Jun 12, 2025 -

Jim Bass Ford Inc. responded

Mr. Ward, Thank you for your excellent review! We appreciate your feedback and look forward to seeing you again in the near future.

June 09, 2025

I took my f150 for a 10,000 miles service and they were supposed to check all fluids and apparently they didn’t. I ended up by windshield washer fluid and fill that up on my own. The mechanic left greasy h More

by Gray3660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department and the mechanic
Report | Print
Jun 11, 2025 -

Jim Bass Ford Inc. responded

Sir, As the Fixed Operations Director, I am embarrassed by the lack of attention, detail, and cleanliness by the technician who serviced your vehicle. Internally, that has been remedied. I left you a voicemail on 6-10-25 asking that you contact either me or Tony...your advisor. I am offering to detail your front seats, including all trim items. Also, I asked that you allow our service department to pay for the replacement of your wife's pants that were damaged. I did ask Tony if he had heard from you about any of this, and he did not. He did not recognize you, but remembered that he was able to help her with an insurance claim on a damaged mirror, because he had the pictures that we take of every vehicle on the drive. He had nothing but nice things to say about your wife, but did not remember meeting you. I do apologize for the huge inconvenience, but I would like to make everything alright for you and your wife. Please contact one of us and together, we will work out a pickup and delivery of your vehicle and maybe a plan on how to handle the replacement of her pants. And just FYI.... we are starting a team system in our quick lane that should resolve the concerns that you had mentioned and more. Thank you for understanding

June 07, 2025

The folks at Jim Bass Ford have always been professional and good to deal with! More

by leon.langley13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Martinez , Mike Smith, Jim Bass
Report | Print
Jun 09, 2025 -

Jim Bass Ford Inc. responded

Hello, and thank you for the excellent review! We appreciate your wonderful feedback and look forward to seeing you in the future.

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