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Jim Bass Ford Inc.

San Angelo, TX

4.3
288 Reviews

4032 W Houston Harte Expy

San Angelo, TX

76901

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288 Reviews of Jim Bass Ford Inc.

October 14, 2026

Our vehicle set for a month before even getting looked at now it's another month trying to program a part that needs to be replaced while the vehicle is still under warranty. The part should be replaced, lit More

by lesliemarshall220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No listed
September 26, 2026

looking to make a trade from a 2025 chevy Z71 silverado. just had too many things we did not like. plus it had a small dent and some hail. and we really knew it would not be a financially smart move to More

by “we can always say no. to how can we say no.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Jones, Aaron Terry, Jim Bass
Sep 28, 2026 -

Jim Bass Ford Inc. responded

Thank you for taking the time to share your experience and for making the trip from Big Spring to see us! We know you put a lot of thought into trading your Silverado, and having clear numbers and the right truck mattered to you. After visiting us in the past, we’re especially grateful you gave us another opportunity to earn your business and your trust. We’re happy Anthony had several pickups ready for you to look at and that you found a Lariat in the exact color your wife wanted! We’ll be sure to pass along your kind words about his hard work and the care he showed throughout your visit. Hearing that you both left feeling satisfied with your decision means a lot to our team. Enjoy your new F-150, and thank you for choosing Jim Bass Ford!

September 01, 2026

I left a review somewhere else , but after finding out more information, I'm going to leave one here too. -10 stars . Was lied to . And just found out they didn't do 1 hard inquiry, or 2 inquiries, but More

by discjohn092267
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Forgot Salesmans name
August 15, 2026

My salesman,DK Servier was awesome! my crazy business schedule did not allow me much time to get this deal done. DK even brought the truck to my business to give me one last look over b More

by dmartin67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Terry, Jim Bass
Aug 19, 2026 -

Jim Bass Ford Inc. responded

Thank you for the great review! We’re so glad DK was able to work around your busy schedule and give you a patient, no-pressure experience. We’ll be sure to pass your kind words along to both DK and Aaron. We really appreciate your business and hope you’re loving your new truck!

March 11, 2026

Darron was a great sales person. Answered all of my questions, was professional and had quick service. More

by Angie Davis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Bass
Mar 12, 2026 -

Jim Bass Ford Inc. responded

Angie, Thank you for your kind words and congratulations on your new vehicle. We look forward to seeing you next time!

February 20, 2026

Ordered F-150 King Ranch Powerboost and it came in just like I wanted. Jim Bass completed everything promptly and I am really enjoying it. I will return for ALL my future purchases! More

by jubbabnr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Jones, Joseph Israel, Chon Munoz, Mike Smith, Lance Guerrero, Aaron Terry, Mack Harper
Feb 20, 2026 -

Jim Bass Ford Inc. responded

Hello, and thank you so much for your loyalty and for trusting us with your custom order! We’re thrilled your Ford F-150 came in exactly the way you wanted it. It means a lot to hear everything was completed promptly and that you’re already enjoying your new truck. We truly appreciate your commitment to Jim Bass and look forward to taking care of you for all of your future purchases!

January 13, 2026

I'm very pleased with jim bass ford,my salesman Daron was quick to get back with my questions and didn't try to change the deal once I arrived at the dealership,they honored the trade in price received throu More

by Mikey
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Daron switzer
Jan 13, 2026 -

Jim Bass Ford Inc. responded

MIkey, Thank you for the excellent review! It is very important to hear this kind of feedback from our customers. We look forward to seeing you next time. Enjoy your vehicle!

December 03, 2025

Josh Floyd and our technician were absolutely amazing! Fantastic work and communication. Highly recommend this dealership for repairs! More

by William Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Floyd
Dec 03, 2025 -

Jim Bass Ford Inc. responded

William, Thank you for taking the time to share your excellent experience with us! We appreciate you, and look forward to seeing you next time.

November 24, 2025

The Jim Bass Crew was so amazing to my elderly husband and I under terrible circumstances and we are very Grateful !! With that being said if you want honest hard working crew to help find you the vehicle More

by Cindy Luckett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Stewart Ernest Sustaita the man who came to pick me up and take me to the dealership and the Mechanic , Mack Harper, Jim Bass
Nov 24, 2025 -

Jim Bass Ford Inc. responded

Cindy, Thank you so much for sharing this with us. We’re truly grateful for the trust you and your family placed in our team during such a stressful time. It means a lot to hear that we were able to help make things easier for you and ensure you were taken care of every step of the way. We’re honored to have earned your confidence and are glad we could find a vehicle that fits your needs and budget. Thank you again for your kind words and for recommending us. We’re always here if you need anything. Wishing you and your husband all the very best.

Nov 24, 2025 -

Cindy Luckett responded

Thank you so much !! You and your Crew will always have a special place in our hearts !! My husband Dale is doing better and he also loves the Telluride !! When Dale gets a little better I will bring y’all some of my homemade brownies as a thank you Y'all have been such a Blessing to us and I hope that Blessing comes back to all of you . Have a wonderful Thanksgiving

October 29, 2025

Mr Robert Trevino is one of the best Salesman in the whole State of Texas! This guy is AWESOME! I’ve known him for a long time ! Great Guy Awesome service ! Great Customer Service! Thx More

by talamantez_93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Trevino
Oct 29, 2025 -

Jim Bass Ford Inc. responded

Hello, and thank you so much for the great review! We’re happy to hear you had an awesome experience and appreciate your continued support. We look forward to serving you again!

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