Jim Bone Kia
Santa Rosa, CA
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265 Reviews of Jim Bone Kia
For an oil change service, the Service Dept. let me leave with my engine almost a quart-and-a-half overfilled. That should never happen if properly verifying the oil level at the dipstick. At le let me leave with my engine almost a quart-and-a-half overfilled. That should never happen if properly verifying the oil level at the dipstick. At least they took ownership of the issue and inspected/documented the problem for future reference if needed. More
If you are heading to Jim Bone Kia, do yourself a favor and ask for Adrian! He completely redefined the car-buying experience for us. From the moment we walked in, the entire team was professional and enti and ask for Adrian! He completely redefined the car-buying experience for us. From the moment we walked in, the entire team was professional and entirely pressure-free. Adrian is a top-notch salesperson who actively listened to our needs and respected our budget, only showing us options that genuinely fit our wish list. Even the trade-in process was refreshingly fair and collaborative. He worked so efficiently to get us out the door in a timely manner with an amazing vehicle. Other dealerships should seriously take notes on how Jim Bone Kia runs their operations. I am absolutely in love with my new Sorento Hybrid and have already told all my friends and family to come here. Five stars isn't enough! - Jason S. More
Fast and prompt service! Both reps that helped me communicated with me and once my part was received, they had my car ready very fast! Both reps that helped me communicated with me and once my part was received, they had my car ready very fast! More
The person in charge of helping me had exceptional customer service. She answered all of my questions and helped me anytime I needed assistance. Thank you customer service. She answered all of my questions and helped me anytime I needed assistance. Thank you More

