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Jim Bone Kia

Santa Rosa, CA

4.4
265 Reviews

1255 Santa Rosa Ave

Santa Rosa, CA

95404

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265 Reviews of Jim Bone Kia

June 11, 2026

For an oil change service, the Service Dept. let me leave with my engine almost a quart-and-a-half overfilled. That should never happen if properly verifying the oil level at the dipstick. At le More

by PHILFVAND82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Archer
June 04, 2026

If you are heading to Jim Bone Kia, do yourself a favor and ask for Adrian! He completely redefined the car-buying experience for us. From the moment we walked in, the entire team was professional and enti More

by Jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Rodriguez
June 02, 2026

Always great communication on scheduling appointments and much appreciated the UBER rides to and fro! More

by SCOTTHUHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure of her name
June 02, 2026

Great, except I wish they would wash my car after service. Everything else was fine. More

by JUDGERET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woman at the counter who checked me in
June 02, 2026

Christian was great. He tried hard to get us more coverage on our plan. We will go to them in the future if need. Thank you! More

by RBACHER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
May 30, 2026

Everything was so fine the person name Marco Arando very professional and everything was perfect and easy More

by PLV88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Bon Kia
May 30, 2026 -

Jim Bone Kia responded

We’re thrilled to hear that everything went smoothly with your used Hyundai Santa Fe purchase and that our team provided professional service. It’s great to know the process felt perfect and easy from start to finish. We appreciate your feedback and look forward to assisting you again.

May 30, 2026

Christian did a great job helping with our needs. He helps us alot. 5 stars for christian More

by LAURISLEON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
May 30, 2026 -

Jim Bone Kia responded

It’s wonderful to know our team provided the assistance you needed for your Kia Optima service. Your 5-star rating means a lot to us. Thank you for sharing your positive experience.

May 30, 2026

Fast and prompt service! Both reps that helped me communicated with me and once my part was received, they had my car ready very fast! More

by RAMIRO.JR.REYES
Recommend Dealer
Yes
Employees Worked With
Forgot he name
May 30, 2026 -

Jim Bone Kia responded

It’s wonderful to know our reps communicated clearly and had your Kia Telluride back on the road quickly after the part arrived. Thank you for recognizing the team’s effort to keep your service moving smoothly. We look forward to assisting you again.

May 30, 2026

The person in charge of helping me had exceptional customer service. She answered all of my questions and helped me anytime I needed assistance. Thank you More

by TERI7124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aloma
May 30, 2026 -

Jim Bone Kia responded

Thank you for highlighting the exceptional support during your Kia Sportage service. We’re pleased your questions were answered and that assistance was available whenever you needed it.

May 28, 2026

It took three weeks to get an appointment for first maintenance. What will be the availability if I have a problem. More

by lynnkoon33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Warner
Jun 04, 2026 -

Jim Bone Kia responded

Lynn, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. Thank you for your time.

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