Jim Burke Ford

Service was perfect for me, the customer. Dealer fit me in on a minute’s notice for a minor warranty repair. They took care of it in about 30 mins. and I was done and gone. Service writer was Dealer fit me in on a minute’s notice for a minor warranty repair. They took care of it in about 30 mins. and I was done and gone. Service writer was professional and extremely courteous. More

Easy scheduling, no up selling or on service side, quick lane service is separate from regular service department so it’s actually quick. Sales side is generally low pressure environment. One of the few dea lane service is separate from regular service department so it’s actually quick. Sales side is generally low pressure environment. One of the few dealers during Covid not to marke up over MSRP or put “dealer accessories packages” on their inventory. This changed though and they now add stupid gps tracker and protection plan for 1k to all their inventory. More

Very friendly but they would not provide rear floor mats for the vehicle I purchased even though they were in the vehicle when I placed a deposit for it. I was advised the model of that vehicle didn’t come for the vehicle I purchased even though they were in the vehicle when I placed a deposit for it. I was advised the model of that vehicle didn’t come with rear mats. So I would have to pay for a set four new mats because I could not order just the tea mats. More

Once again, I received excellent service from Jim Burke Ford. My service writer, Andres, is a friendly, personable man, who listened when I described the issues with my car, then solved my problems. He pro Ford. My service writer, Andres, is a friendly, personable man, who listened when I described the issues with my car, then solved my problems. He provided me with a ride home and back while my car was being repaired. When I returned, I found that my car was not only repaired, but had been washed. These are just a few of the reasons I continue to buy my cars from Jim Burke Ford. More

Painless repair. Got my car back to me quickly. Would definitely recommend to a friend. Got my car back to me quickly. Would definitely recommend to a friend. More

Jim Burke Ford is centrally located and easily accessible with a friendly staff very willing to accommodate your automotive needs I highly recommend their services with a friendly staff very willing to accommodate your automotive needs I highly recommend their services More

Kaycee in the service department makes owning a Ford a better choice. In fact, I’ve ordered another one as a result of Kaycee and her excellent service. better choice. In fact, I’ve ordered another one as a result of Kaycee and her excellent service. More

From the minute my wife and I met Alex we felt comfortable. Alex was pleasant to deal with and showed us the trucks we were interested in. We found a 2022 Ford F-350 and made the purchase. We left comfortable. Alex was pleasant to deal with and showed us the trucks we were interested in. We found a 2022 Ford F-350 and made the purchase. We left the truck to get paint protection on it and will pick it up in a week. Looking forward to my new truck and appreciate all that were involved. I’m thankful that Alex was our sales person, really enjoyed the experience. More

My Service Advisor (Elias) is awesome! In and out quickly, provided a ride home for me and notified me as soon as the work was done. In and out quickly, provided a ride home for me and notified me as soon as the work was done. More

Wow! Where do I start? Well, I ordered a Wildtrack two-door Bronco. If anyone else has done this, you know the wait and delays. However, I honor Ford for Where do I start? Well, I ordered a Wildtrack two-door Bronco. If anyone else has done this, you know the wait and delays. However, I honor Ford for ensuring they delivered the product satisfactorily. This long, drawn-out process required extra effort on the salesperson's side. Well, Alejandro Barrios at Jim Burke in Bakersfield was the right guy. He went over and above, ensuring I knew where this vehicle was in the process. Then once I received the delivery, the process was handled smoothly and efficiently. He helped me set up a third-party source for accessories I needed help with. My experience with Jim Burke on every occasion is why I choose them for my auto needs. I would drive miles to continue this excellent relationship with a dealership that goes over and above on every level. Finance Chirs was a master at his craft. No pressure here just treated as if I was the most important customer of the day. Thank you! Raving Fan G. Marchand More