Back

Jim Causley Buick GMC

Clinton Twp, MI

4.6
552 Reviews
We appreciate you taking the time today to visit our website. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Contact Dealership

38111 Southbound Gratiot Ave

Clinton Twp, MI

48036

Directions

By Type

Showing 552 reviews

June 20, 2026

terrible. mix ups, delays, lack of follow up, overcharged for work done, can't even get any followup after 2 weeks from ordering an airbag (recall) for an inst More

by disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
kevin
June 08, 2026

Easy and fast customer service. Ray was great. Everyone worked well together. Could not be happier More

by jbrozier84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026

Brought our 2025 GMC DURAMAX into the body shop as I damaged the top of the tailgate. I was met by Christian Roy and he went over what had to be repaired and replaced. Christian answered all my question More

by akunst9174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Roy
May 21, 2026 -

akunst9174 responded

Brought our 2025 GMC DURAMAX into the body shop as I damaged the top of the tailgate. I was met by Christian Roy and he went over what had to be repaired and replaced. Christian answered all my questions and was the most polite and professional technician I could have asked for. Christian got the parts ordered and had the job completed within four days, plus gave us a loaner to use in the down time. He kept me informed the whole time as to when the job should be completed. I cannot say enough great things about Christian and the collision department. So nice to have a dedicated team of professionals that do the job right and on time.

May 17, 2026

Great service department. Always well taken care of. Would recommend to anyone looking for service. More

by hartson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2026

2 hr oil change you suck you suck ypu really suck you suck ok you suck More

by Mcordell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Gray
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2026

Awesome. Our sales person Raymond Robinson was knowledgeable, professional and just a great guy. Will definitely be repeat customers! More

by davidbroaden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Robinson
March 12, 2026

It was a great experience, fast easy process. We’ll definitely be back to buy another one when I’m ready. Will recommend friends and family. More

by kellypotvin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald J BAC
Mar 16, 2026 -

Jim Causley Buick GMC responded

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 04, 2026

They did everything they were supposed to do without any disruptions. Service department was friendly, and helpful More

by natureboy1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2026 -

Jim Causley Buick GMC responded

We really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 23, 2026

This dealership sets the standard for excellence in quality and customer service. Their employees make you feel welcome the minute you walk in. Our dealer, Willard Shell, was knowledgeable, and very c More

by lfincham6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willard Shell , Julie
Feb 28, 2026 -

Jim Causley Buick GMC responded

Wow, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 06, 2026

The Salesman was very helpful and very courteous I would highly recommend this dealership to all my friends and family More

by John P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Robinson
Jan 10, 2026 -

Jim Causley Buick GMC responded

John, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

1
...