Jim Click Ford East Tucson

Im a single mom with 2 baby boys my car was breaking. And. U guys went above and beyond tyler was my sales guy. And alex got me into a car even when i really thought i was gonna have to wait. Im so ve And. U guys went above and beyond tyler was my sales guy. And alex got me into a car even when i really thought i was gonna have to wait. Im so very happy. I love my new car. Thank u guys this is the 2nd time. U guys have helped me when i thought there was no chance. Happy hoildays. I hope god blesses u guys for helping bless me and my boys More

I have a truck bought new at Jim Click and all services done there. Had an issue a few months back with some slipping in the transmission. Took it in for service and 700.00+ later found to be low on fluid. done there. Had an issue a few months back with some slipping in the transmission. Took it in for service and 700.00+ later found to be low on fluid. This was odd since there were no leaks and Jim Click has been the only one to service the transmission. After 2,000 miles driving had slip issues again. I called the service advisor (Mark) and explained the situation and reminded him of the past service issues we have had (had a lincold that was in and out of Jim Click about 4 times to fix an overheating issue, they finally agreed to fix it for no charge after thousands were spend to fix nothing) I explained to Mark that this is feeling like the same sort of deal as with the lincoln and i am not too confident with their service department. He advised that he woudl have the service Director call me and see what they can do. It has been 3 days and no call from iether the service director or Mark. I could not wait any longer so i decided to take my buisiness elsewhere. After diagnosis it looks like a full rebuild is needed and was an issue that had been there for some time. In summary Jim Click has lost a customer (and my entire family). Worst part is i told Mark that if they do not contact me then i will take my business elsewhere and his response indicated that he did not really care. More

Great experience with Click Ford. Craig Zingg was our expert and he was very knowledgeable and helpful. Made the whole experience enjoyable. We’ve bought several cars with Click Ford over the years and h expert and he was very knowledgeable and helpful. Made the whole experience enjoyable. We’ve bought several cars with Click Ford over the years and have always been pleased with the service we’ve received. More

Best service ever all though some of the workers didn’t help and had only walked away from me when I had a question or act like they got a phone call to avoid any contacts with me I still had a great time help and had only walked away from me when I had a question or act like they got a phone call to avoid any contacts with me I still had a great time shout out to the guy who helped me out Craig he’s the best dealer ever hope you read this man and get a raise bro and get moved to a higher position and get promoted to a manager it’s me your boy Jay much love to you bro More

Worst service dept I’ve ever seen! They don’t stand behind their product and just give you the run around! Save yourself the headache and don’t buy a Ford. It made me give 1 star, but I’d give them a 0 behind their product and just give you the run around! Save yourself the headache and don’t buy a Ford. It made me give 1 star, but I’d give them a 0 if a could More

Best car buying experience Was shopping around for a specific car. After 2 months I found what I was looking for. Drove 7 hours from Vegas to make the deal happen. Craig Zingg w Was shopping around for a specific car. After 2 months I found what I was looking for. Drove 7 hours from Vegas to make the deal happen. Craig Zingg worked everything out over the phone with me and when I arrived, it was exactly as discussed. After I drove back home, I realized something was wrong with one of the tires on my car. Took it to one of my local tire shops and when I emailed Craig with the quote I received to replace a $570 tire, they honored the quote and sent the check to me to cover the full replacement. Our conversation could have went a different direction but Craig was a man of his word and did exactly what he said he would do. Couldn't ask for anything more out of this car buying experience. Ask for Craig when you arrive. He doesn't play games. More

Recent purchase My third purchase/lease from the Jim Click Ford/Lincoln dealership. Thanks to Craig Zingg for a another total great experience. I'll b e back when I My third purchase/lease from the Jim Click Ford/Lincoln dealership. Thanks to Craig Zingg for a another total great experience. I'll b e back when I am ready for a new vehicle. More

I have financed two new cars now from Jim Click Ford East, and have had the second car for over two years now. It is crazy how different the sales team will treat you if there is even a fraction of doub East, and have had the second car for over two years now. It is crazy how different the sales team will treat you if there is even a fraction of doubt that you will not earn them some commission! For two cars and over 4 years I have made every payment early, and I am treated by a senior salesmen that has been with Jim Click for over 20 years as if I were xxxx of the earth not worthy of even one return phone call. I went in on a Thursday two weeks ago to trade in mu car and I was given the run around becayse the salesmen does not have the guts to tell the truth. I was promised a call back by 5 the next day and it never happened, i had to call him.i was then promised a call back in two days abd again it never happened i had to call again and was given a story and again promised a call back after the weekend, and again that was a lie and I had to call the salesmen and he told me they couldn’t find a deal something I knew two weeks ago but he didnt have the guys to tell me, He was my best friend when he knew he could make commission off of me! I even had cash 1500 to put down on the spot, and the salesmen snubbed his nose ar that. I will take my business elsewhere gladly, and I will spread the word about this so nobody has to get lied to like I did! More

Poor Accounting Services Antiquated accounting service. I was given detailed paper work & a receipt for services rendered. When looking at my credit card statement I was cha Antiquated accounting service. I was given detailed paper work & a receipt for services rendered. When looking at my credit card statement I was charged twice! When trying to rectify the issue and after being transferred 3 times I was referred to the service manager. I was told at that time I had to come back in with my receipt, credit card and bank statement to PROVE the double charges and they would take care of it. This is during our Covid19 'social' distancing. I should not have to do this. They have their receipts for the day along with their charges for the day. They just do not want to do the work/accounting!!! Very backwards and Antiquated. Jim Click time to get with current times! More

My family and I have purchased Ford vehicles from Jim Click Ford at 22nd and Wilmot for many years. I have always consulted with Craig Zingg with every new car I’ve purchased. He is extremely knowledgeab Click Ford at 22nd and Wilmot for many years. I have always consulted with Craig Zingg with every new car I’ve purchased. He is extremely knowledgeable, never pushy, always compares different models and features etc. and he makes the car buying experience very pleasant. I appreciate working with him so much! More