Jim Click Hyundai East Tucson
Tucson, AZ
Filter Reviews by Keyword
By Type
371 Reviews of Jim Click Hyundai East Tucson
The experienced salesman The last time I bought a vehicle from the dealership was the summer of 2002. I purchased my 2001 Dodge Dakota, and drove that around the world for 16 The last time I bought a vehicle from the dealership was the summer of 2002. I purchased my 2001 Dodge Dakota, and drove that around the world for 16 years. Unfortunately, I was in a collision with another vehicle and the insurance totaled the damages as a total loss. I was totally heartbroken. I resided close to Jim-Click dealership. I started doing the online search because I was nervous to get yanked around by a sales person. I started chatting with friends about my situation, and Alberto-Gonzalez was recommended. Two days later another one of my friends recommended his name. So, two people in one week. I had to meet Alberto and see why he came so highly recommended. I went to the dealership and I found out immediately that Alberto was down to earth, family orientated, and he was not pushy(more like a guide). He gave me the time I needed to make choices, test drives, and decisions. I noticed how often he wasn't offended by my "no" answers. His let's keep moving forward attitude was really helpful for me to hear. Moving on to the day of purchase. He did not cease to amaze me or my family. I call him the transistionist he knew how to organize the last few thing we had to do prior to leaving with the vehicle of our needs (not car of our dreams). He used word like; "we are almost ready to talk about this... in five minutes we will have to go to a different building to finish up the financing, warranties, and all that other good stuff...let me help you with the 5 year old." All of that helped us get through our 2 hour vehicle buying journey with smiles and happy faces. In conclusion, "The take away" from this review is that Alberto is; friendly, dedicated to his work, productive, and helpful. It felt good spending 28,000 dollars with him. - Sincerely, The Schumann’s. Alberto let me test drive the Armada. He compared it to other brands. He studies each vehicle on the lot. -Robbie Schumann-. Finance Jeremy Kelly was high energy. Enthusiastic attitude kept the 5 year old happy. He has good knowledge that streamlined the process.. More
First time car buyer! Alberto was amazing and made the process simple. He took the time to explain every feature on my new car without being pushy. He came in on his day of Alberto was amazing and made the process simple. He took the time to explain every feature on my new car without being pushy. He came in on his day off to help me find the perfect car, and made my first car buying experience fun and exciting, instead of stressful like I had expected. I bought my first car from him and will definitely buy my next car from him as well! This vehicle has everything that I wanted and more! I knew exactly what I wanted and he helped me find it! As a first time car buyer, I expected the payments to be outrageous, but he helped me find a car at the right price with all the features I wanted. The entire experience was excellent. Everyone I spoke with was friendly and knowledgeable and made the process easy! More
Horrible experience I purchased a car at the TCC show this month from Kim and Tyler was my finance person. When I brought the car home that day I noticed several issues. I purchased a car at the TCC show this month from Kim and Tyler was my finance person. When I brought the car home that day I noticed several issues. When I told Kim and Tyler about all the issues I was assured all the issues would be corrected. When I arrived at the service department the next day I was given the run around twice! They kept my car for a week and Christine in the service department kept telling me all the issues would be addressed but she was having to go back and forth with the sales department. I was rarely updated throughout that week. I was continually told they were waiting on parts. Now here I am at the one week mark and I am told by Christine that she only fixed the one issue! Do NOT buy a car from these people. They will lie, hide and out right refuse to help in the end and worst of all they will completely ignore you. Worst experience ever! I will never recommend this dealership or company again! More
Upsales are their bottom line Every step of the way was an attempt to upsale me on something. I knew what I wanted and what I was looking for. I had my financing ready to go, with Every step of the way was an attempt to upsale me on something. I knew what I wanted and what I was looking for. I had my financing ready to go, with my own bank. But everyone from the dealer to finance and everyone in between, tried to sell me on more and more. I did end up buying the extended warranty, the "highest possible coverage" for the vehicle. Yet, still.... less than 2 months later, the car is in the shop needing multiple repairs that aren't covered. They sold me a lemon and lies. Unhappy to say the least! More
Tucson, Hyundai I want to thank Derek Phelan and his team who worked extra hard to help start off my new year with a new vehicle. Out with the old in with the New! I' I want to thank Derek Phelan and his team who worked extra hard to help start off my new year with a new vehicle. Out with the old in with the New! I'm very thankful🤗 Happy Holidays! More
Great job The dealership did a great job chuck is awesome. I will return for all my vehicle needs in the future. What a great experience it was never felt any p The dealership did a great job chuck is awesome. I will return for all my vehicle needs in the future. What a great experience it was never felt any pressure to buy More
ElfMan I truly do like my new car, named him ElfMan, and the service was excellent. Everyone was incredibly friendly and helped me find what I was looking f I truly do like my new car, named him ElfMan, and the service was excellent. Everyone was incredibly friendly and helped me find what I was looking for. Thank you very much! More
Love Getting my Cars from Jim Click I always have, and always will, buy any vehicle from a Jim Click Dealership! Everyone there makes me feel like the most important customer of all tim I always have, and always will, buy any vehicle from a Jim Click Dealership! Everyone there makes me feel like the most important customer of all time! More
Fantastic! My daughter and I spent a lot of time at the dealership with all the staff. They were very friendly and helpful. Great customer service! My daughter and I spent a lot of time at the dealership with all the staff. They were very friendly and helpful. Great customer service! More
excellent and fun buying experience My brother had bought a Mazda from Greg Albrite earlier in the year and brought me in to meet Greg. He mentioned that he'd really listened to his need My brother had bought a Mazda from Greg Albrite earlier in the year and brought me in to meet Greg. He mentioned that he'd really listened to his needs and put no pressure on him at all when purchasing his vehicle. I've had Toyota's for decades and didn't know squat about Hyundai's. After test driving some with Greg and my brother, I went home and researched the Ioniq. Greg was very good at explaining and also said to call him with any questions or stop in to see him. All in all it was a pleasant experience and I love my new car. Laura Cripps More


