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West Knoxville Chrysler Dodge Jeep Ram

Knoxville, TN

4.1
199 Reviews

8544 Kingston Pike

Knoxville, TN

37919

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199 Reviews of West Knoxville Chrysler Dodge Jeep Ram

July 02, 2026

SERVICE STAFF ARE VERY HELPFUL AND KNOWLEDGABLE. THEY KNEW WHAT WAS NEEDED AND DID IT WITHOUT DELAY More

by viperfan1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 05, 2026 -

West Knoxville Chrysler Dodge Jeep Ram responded

Thank you very much for trusting us with caring for your Ram. It was our pleasure to provide you knowledgeable, efficient service, and your commendations mean a lot to the team. Safe travels and we'll see you again next time here at West Knoxville CDJR.

June 30, 2026

Knowledgeable mechanics who were able to fix mirror and light without having to order new ones. Quick and efficient. More

by grovers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Jul 01, 2026 -

West Knoxville Chrysler Dodge Jeep Ram responded

We're glad our team could assist you efficiently at West Knoxville Chrysler Dodge Jeep Ram. We truly appreciate your feedback! Safe travels!

June 27, 2026

service tech were friendly and courteous. The time to get an appointment was very easy to schedule. More

by PARNWINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
justin bell
Jun 29, 2026 -

West Knoxville Chrysler Dodge Jeep Ram responded

Thank you for choosing West Knoxville Chrysler Dodge Jeep Ram! We’re glad to hear our service team delivered a friendly experience and made scheduling easy. Safe travels!

June 25, 2026

While my service rep, Danny Barker, was good to deal with and did find me a 10% coupon, the price for the services was fairly outrageous. I paid somewhere between about $60 and $120 more than I could find th More

by Revvidup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Barker
Jun 30, 2026 -

West Knoxville Chrysler Dodge Jeep Ram responded

We appreciate your feedback. It's great to know that Danny was helpful, but we're disappointed to hear about the pricing and sales team interaction. We pride ourselves on providing excellent customer service and clearly, there is room for improvement in this case. I'd like an opportunity to discuss these concerns with you more thoroughly so we can work towards a solution together. Please reach out when convenient. Robert Johnson - Service Manager - robertjohnson1@westknoxcjd.com Thank you, {contact.name} - {contact.title} - {contact.phone} - {contact.email}

June 23, 2026

Travis is the best in your service Department. I feel he is always working in my best interest and is extremely knowledgeable, I trust his judgement with my Jeep. More

by Dajul16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Jun 23, 2026 -

West Knoxville Chrysler Dodge Jeep Ram responded

We couldn't ask for better feedback! Thank you for choosing West Knoxville Chrysler Dodge Jeep Ram and for sharing your support for Travis. He is a valuable member of our team, and we will be sure to share these kind comments with him.

June 21, 2026

Fast and friendly service. I arrived early and they got me right in. I didn’t have to wait a long time on my vehicle. More

by Joe.carver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jun 22, 2026 -

West Knoxville Chrysler Dodge Jeep Ram responded

We are happy to hear you didn’t have to wait long, Joe! Thank you for choosing West Knoxville Chrysler Dodge Jeep Ram Service Center and see you next time!

June 20, 2026

Great service, polite, and keeps you informed. Convenient and always helpful with suggested service and codt More

by Joel.alley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Jun 22, 2026 -

West Knoxville Chrysler Dodge Jeep Ram responded

Joel, thank you for sharing your review of Joel.alley! We are delighted to hear that you had a professional and informative experience. We are grateful for your business and hope to welcome you back to West Knoxville Chrysler Dodge Jeep Ram again in the future.

June 11, 2026

Always great service. Always great service Llllllllllllllllx lll l l l l l l l l l l More

by nate24iniraq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
N/a
Jun 11, 2026 -

West Knoxville Chrysler Dodge Jeep Ram responded

Hi Nate, thanks for the 5-star review! West Knoxville Chrysler Dodge Jeep Ram is glad to hear you’ve had consistently great service with our team. We appreciate your support!

June 10, 2026

Very fast reliable service. I would recommend purchasing a vehicle and the extended service plan. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Doe
Jun 11, 2026 -

West Knoxville Chrysler Dodge Jeep Ram responded

Hi Jay, Thank you for your feedback. It made our day knowing your service experience was fast and reliable at West Knoxville Chrysler Dodge Jeep Ram. We appreciate your kind recommendation and hope to earn your business again down the road!

June 07, 2026

I have been servicing my vehicles at this dealership for a long time now. I alway receive great service by the entire team. More

by 2discovertx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis and Country.
Jun 08, 2026 -

West Knoxville Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback about your experience with our service team at West Knoxville Chrysler Dodge Jeep Ram. We look forward to your next visit!

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