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West Knoxville Chrysler Dodge Jeep Ram

Knoxville, TN

4.3
207 Reviews

8544 Kingston Pike

Knoxville, TN

37919

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207 Reviews of West Knoxville Chrysler Dodge Jeep Ram

November 07, 2026

Best customer service you can ask for. I’m going to always get my service from West Knoxville CDJR. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Nov 09, 2026 -

West Knoxville Chrysler Dodge Jeep Ram responded

Hello David! We're honored to have earned your trust and thrilled to hear you've received the kind of customer service that keeps you coming back. Thank you for choosing West Knoxville CDJR for your service needs, and we look forward to taking care of you for many years to come!

November 03, 2026

Fast and easy and nice keep sending me videos of what they was doing so made it a lot easy to understand what going on More

by johncokeman51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Nov 03, 2026 -

West Knoxville Chrysler Dodge Jeep Ram responded

Keeping you informed is an important part of a great service experience, so we’re happy the videos helped give you a clear look at the work being done. Thank you for choosing West Knoxville Chrysler Dodge Jeep Ram and for sharing your experience. We hope to see you again at your next service visit!

September 30, 2026

They always take care of you like family. They make sure to keep you informed about whats going on with your vehicle when their working in it. The sales department are also great Jordan is ex More

by cory brittany lawless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Oct 01, 2026 -

West Knoxville Chrysler Dodge Jeep Ram responded

Cory, thank you for the great review! We appreciate your business and we are glad Jordan and our sales and service teams could assist you during your visit. We appreciate your business at West Knoxville Chrysler Dodge Jeep Ram!

September 12, 2026

Robert in Service is a rockstar. He stepped in when I needed him and went above and beyond to get to the bottom of the problem. I wish I had asked for the diesel mechanic’s name beca More

by SRich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert and diesel mechanic!!!
Sep 14, 2026 -

West Knoxville Chrysler Dodge Jeep Ram responded

We’ll make sure Robert and our service team hear this! Finding the issue after several other attempts makes your feedback especially meaningful. Thank you for sharing your experience and trusting West Knoxville Chrysler Dodge Jeep Ram!

September 03, 2026

Quality, professional service Friendly atmosphere Mr Barker explained everything and answered all my questions to my complete satisfaction More

by tnvol1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Barker
Sep 04, 2026 -

West Knoxville Chrysler Dodge Jeep Ram responded

We're happy to hear Mr. Barker provided such a thorough and friendly experience. Thank you for choosing West Knoxville Chrysler Dodge Jeep Ram!

July 20, 2026

Smooth easy and extremely friendly staff! Communication was excellent! Service provided was prompt and efficient! More

by adiauto84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thor MacKenzie and Danny Baker
Jul 20, 2026 -

West Knoxville Chrysler Dodge Jeep Ram responded

Thank you for sharing your review of West Knoxville Chrysler Dodge Jeep Ram, Inc! We are thrilled to hear that everything went smoothly and that our team had excellent communication throughout the process. See you next time!

July 14, 2026

Working with their sales team was phenomenal. Excellent customer service! I got to work with Jeff and he was amazing. Explain the process in depth with nothing hidden upfront and transparent. I W More

by AndrewFizzano10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, and Travis
Jul 14, 2026 -

West Knoxville Chrysler Dodge Jeep Ram responded

Andrew, knowing you had such a phenomenal experience with Jeff and the team means the world to us! Thank you for choosing West Knoxville Chrysler Dodge Jeep Ram and for sharing your feedback. We look forward to seeing you again down the road!

July 11, 2026

Service team did a fantastic job, I would highly recommend!!! They went above and beyond!!! More

by dpierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny was outstanding
Jul 13, 2026 -

West Knoxville Chrysler Dodge Jeep Ram responded

Reviews like yours are the reason we love what we do! Thank you for recognizing the hard work of our service team. We appreciate your recommendation and are grateful you chose West Knoxville Chrysler Dodge Jeep Ram. We look forward to seeing you again!

July 02, 2026

SERVICE STAFF ARE VERY HELPFUL AND KNOWLEDGABLE. THEY KNEW WHAT WAS NEEDED AND DID IT WITHOUT DELAY More

by viperfan1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 05, 2026 -

West Knoxville Chrysler Dodge Jeep Ram responded

Thank you very much for trusting us with caring for your Ram. It was our pleasure to provide you knowledgeable, efficient service, and your commendations mean a lot to the team. Safe travels and we'll see you again next time here at West Knoxville CDJR.

June 30, 2026

Knowledgeable mechanics who were able to fix mirror and light without having to order new ones. Quick and efficient. More

by grovers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Jul 01, 2026 -

West Knoxville Chrysler Dodge Jeep Ram responded

We're glad our team could assist you efficiently at West Knoxville Chrysler Dodge Jeep Ram. We truly appreciate your feedback! Safe travels!

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