Jim Coleman Nissan of Silver Spring

I would recommend it. Unfortunately the cost of parts and service is very high, but I really had no choice because the part for my 10 year old Infiniti was only available Unfortunately the cost of parts and service is very high, but I really had no choice because the part for my 10 year old Infiniti was only available here. More

As soon as I arrived, I was greeted by Bryan who took my keys, asked if I was waiting and directed me owards the waiting room. He came back and informed me of needed services, I did two of them and he was h keys, asked if I was waiting and directed me owards the waiting room. He came back and informed me of needed services, I did two of them and he was helpful, did not force me for additional services to be done. He informed me of what and how soon other services needed to be done, no pressure from him. Because of the way he addressed me, I will be back to do the services required. Was pleasantly surprised on how fast and efficient my appointment went. More

Very nice sales man. Everybody in the center are professionals. I really appreciate the service you have given me. Everybody in the center are professionals. I really appreciate the service you have given me. More

I have driven a Nissan for the last 15 years and interacted with at least five dealerships and this particular one is the stand out in my experience of car shopping the sales and management team sta interacted with at least five dealerships and this particular one is the stand out in my experience of car shopping the sales and management team standouts in the profession so two thumbs up for Jim Coleman Nissan More

Very good service. Car sales people to sales dept. No complaints. Good follow up services Car sales people to sales dept. No complaints. Good follow up services More

Kenneth, the salesman, was patient with me and very knowledgeable about the vehicle. I would recommend him to anyone looking for a new or used Nissan. knowledgeable about the vehicle. I would recommend him to anyone looking for a new or used Nissan. More

Have purchased four vehicles always great trade value and good deal. In and out in short time. Highly recommend Jim Coleman Nissan Silver Spring good deal. In and out in short time. Highly recommend Jim Coleman Nissan Silver Spring More

Great dealership but needs a complete overhual on communication. My tire light was on for low tire pressure when I came in for an oil change. After servicing, the light was still on. I was told by communication. My tire light was on for low tire pressure when I came in for an oil change. After servicing, the light was still on. I was told by the the Service department that the technician inflated the tires and that I problably needed to drive around and the light will go off. I drove around the circle twice until the tire pressure showed and the light was still on and the pressure read 25. I drove back to the dealer to show the service rep that the tire pressure indeed was NOT changed. HE drove my car around the back to put air in the tire. More

Jim Coleman Nissan experience with the service department was very good experience. Bryan kept me up to date with everything going on. I didn’t feel pressured into any other services. was very good experience. Bryan kept me up to date with everything going on. I didn’t feel pressured into any other services. More

I was satisfied with the customer service Richard was great help overall I was happy with everything great help overall I was happy with everything More