Jim Coleman Nissan of Silver Spring

This visit was especially meaningful because my late fiancé, Thomas Marshall would normally have been the one taking my car in for my service needs. As the former Sales Leader at Nissan, he loved this d fiancé, Thomas Marshall would normally have been the one taking my car in for my service needs. As the former Sales Leader at Nissan, he loved this dealership and the people in it, and that same sense of family is something I continue to experience every time I visit. Thomas Corzo was exceptional! He took the time to explain what my vehicle needs now, what services can temporary wait, and provided estimates for everything so I can budget accordingly. At no point did I feel pressured, just informed and genuinely cared for. Ashley was also incredibly helpful, keeping me updated throughout the process and making sure I understood everything that was going on with my vehicle. Thank you to Roy & Parts dept for helping me with the batteries for both keys. A special thank you to Richard in Sales for always taking a moment to check in and for offering his genuine support! Those gestures never go unnoticed. Thank you to everyone at Jim Coleman Nissan of Silver Spring for your professionalism, honesty, and compassion. Your kindness means more than you know, and it's the reason this dealership will always feel like family to me. More

I always have a great experience working with Thomas. He is very knowledgeable and keeps me updated throughout the process. He is very knowledgeable and keeps me updated throughout the process. More

PERFECT SERVICE- WOULD HIGHLY RECOMMEND AS THEY EXPLAINED EVERYTHING CLEARLY. VERY GOOD CUSTOMER SERVICE- THANK YOU ALL EVERYTHING CLEARLY. VERY GOOD CUSTOMER SERVICE- THANK YOU ALL More

Great personal attention, and my car was ready before I was expecting it. Thanks much. was expecting it. Thanks much. More

They did a wonderful job diagnosing the problem and recalibrating the fuel senor in my car. I would fully remember this service center for your Nissan car, crossover, truck, and SUV. recalibrating the fuel senor in my car. I would fully remember this service center for your Nissan car, crossover, truck, and SUV. More

If you ever need quick service, no appointment needed and moderately PRICED!?! This is the place! moderately PRICED!?! This is the place! More

JC Nissan of Silver Spring rescued me! After being disappointed with the dealership (RRN) North Carolina. Jim Coleman of Silver Spring covered my repairs & being honest about my vehicle After being disappointed with the dealership (RRN) North Carolina. Jim Coleman of Silver Spring covered my repairs & being honest about my vehicle repairs being covered under the warranty. And their customer service was superior! THANK YOU JIM COLEMAN OF SILVER MARYLAND! More

The service department at this dealership is excellent. I plan to use Coleman as my service department for my new car! The service was thorough, I was kept informed and the work was finished quickly. I plan to use Coleman as my service department for my new car! The service was thorough, I was kept informed and the work was finished quickly. More

The customer service at this dealership is some of the best in the area. From the salesmen to the managers, everyone is incredibly attentive, kind, and patient. At no point did I feel rushed to make a dec best in the area. From the salesmen to the managers, everyone is incredibly attentive, kind, and patient. At no point did I feel rushed to make a decision, which was a completely different experience compared to other dealerships I've purchased cars from. I enjoyed working with Malick throughout the process and would highly recommend him. He answered all of my questions, shared his expertise when needed, and was overall just a joyful person. He extended that care and customer service well after making the purchase by checking in via phone to see how things were holding up, answer any questions, and see if I was happy with my purchase. I can confidently say that I left Jim Coleman with a new car and also with certainty that I got the best deal possible. These are great people to work with, and I was incredibly pleased with my experience and would recommend this dealership in a heartbeat. More

Technician tried to get over on me. Stated I needed filter change and that was a lie. Nor did I need brake fluid flush Stated I needed filter change and that was a lie. Nor did I need brake fluid flush More