Jim Coleman Nissan of Silver Spring - Service Center
Silver Spring, MD
232 Reviews of Jim Coleman Nissan of Silver Spring - Service Center
The dealership is conveniently located for me, the staff is courteous and responsive, and my requested services were handled satisfactorily. is courteous and responsive, and my requested services were handled satisfactorily. More
The Service Writer was professional and provided updates on my vehicle as I was meeting with Thomas Marshall in sales. It was not my intention to leave with a new vehicle. The new lease was handled excell on my vehicle as I was meeting with Thomas Marshall in sales. It was not my intention to leave with a new vehicle. The new lease was handled excellently and the follow up has been outstanding. More
Thomas, my service contact, is welcoming and ready to initiate the service that is being performed on my vehicle. He has told me in advance of my visit, how long he expects the service to take so that I initiate the service that is being performed on my vehicle. He has told me in advance of my visit, how long he expects the service to take so that I can wait at the dealership or if it is a longer service, plan to return when the job is completed. I also appreciate that Thomas shows me photos of the parts of my vehicle that may need repair. He answers questions about prioritizing what safety needs are necessary to take action in the present as well as what are future safety concerns. This allows me to plan ahead and put these future safety repairs in my budget. More
Very professional experience and efficient. Very clean facility and love the condiments available to the customers. Very clean facility and love the condiments available to the customers. More