Richard Okogun

This visit was especially meaningful because my late fiancé, Thomas Marshall would normally have been the one taking my car in for my service needs. As the former Sales Leader at Nissan, he loved this d fiancé, Thomas Marshall would normally have been the one taking my car in for my service needs. As the former Sales Leader at Nissan, he loved this dealership and the people in it, and that same sense of family is something I continue to experience every time I visit. Thomas Corzo was exceptional! He took the time to explain what my vehicle needs now, what services can temporary wait, and provided estimates for everything so I can budget accordingly. At no point did I feel pressured, just informed and genuinely cared for. Ashley was also incredibly helpful, keeping me updated throughout the process and making sure I understood everything that was going on with my vehicle. Thank you to Roy & Parts dept for helping me with the batteries for both keys. A special thank you to Richard in Sales for always taking a moment to check in and for offering his genuine support! Those gestures never go unnoticed. Thank you to everyone at Jim Coleman Nissan of Silver Spring for your professionalism, honesty, and compassion. Your kindness means more than you know, and it's the reason this dealership will always feel like family to me. More

by Tyheshia Verified Customer Verified Customer

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JC Nissan of Silver Spring rescued me! After being disappointed with the dealership (RRN) North Carolina. Jim Coleman of Silver Spring covered my repairs & being honest about my vehicle After being disappointed with the dealership (RRN) North Carolina. Jim Coleman of Silver Spring covered my repairs & being honest about my vehicle repairs being covered under the warranty. And their customer service was superior! THANK YOU JIM COLEMAN OF SILVER MARYLAND! More

by ILOVELADYBUGS! Verified Customer Verified Customer

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Excellent customer service. Very responsive to my questions about the purchase process. Will recommend to others. Very responsive to my questions about the purchase process. Will recommend to others. More

by lauriechristina77 Verified Customer Verified Customer

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Great experience in purchasing a car. Timely and efficient in the process and customer service focused. Timely and efficient in the process and customer service focused. More

by karentyler0906 Verified Customer Verified Customer

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excellent customer service; Richard was very helpful and explained everything to us; made a follow-up call to see how we are doing with our new purchase and see I had any other questions. would go back anyt explained everything to us; made a follow-up call to see how we are doing with our new purchase and see I had any other questions. would go back anytime and recommend this dealter. More

by KATELYNGB Verified Customer Verified Customer

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The dealership (with Mr Richard Okogun) did very well in representing Jim Coleman Nissan of Silver Spring. The assistance I received was excellent. Mr, Okogun showed such patience in helping me to obtain my representing Jim Coleman Nissan of Silver Spring. The assistance I received was excellent. Mr, Okogun showed such patience in helping me to obtain my vehicle. I have much respect for his persistence but not overbearing. He is a great salesman. thank him for his service. More

by machambers19 Verified Customer Verified Customer

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My team was the best at handling things, It was straight to the point, precisive. Either yes or no, they handled me quickly, they were patient, knowledgeable, understanding, and educated me on somethings, T to the point, precisive. Either yes or no, they handled me quickly, they were patient, knowledgeable, understanding, and educated me on somethings, They were very polite, things I didn't know, they showed and told me . My timing was not long, like all day with other dealership. I had an excellent experience. I would deal with them again. More

by teronicabrown Verified Customer Verified Customer

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Malik snd Jay were absolutely amazing! They went above and beyond helping me with my trade and getting everything squared away. The finance manager and the rest of the team were super frie They went above and beyond helping me with my trade and getting everything squared away. The finance manager and the rest of the team were super friendly, helpful, and really made the whole process smooth. I’m so grateful for everyone there — they seriously took care of me and made it happen. Hands down the best dealership experience I’ve ever had! 🙌 More

by miller.joshua19 Verified Customer Verified Customer

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Great experience from the moment my daughter and I stepped onto the lot. Jordy even went out and brought me cookies. stepped onto the lot. Jordy even went out and brought me cookies. More

by melinda624 Verified Customer Verified Customer

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Everyone was nice and welcoming. They listened to my needs and gave me recommendations to choose a better car. They listened to my needs and gave me recommendations to choose a better car. More

by awasilue60 Verified Customer Verified Customer

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