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Jim Coleman Nissan of Silver Spring - Service Center
Silver Spring, MD
263 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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263 Reviews of Jim Coleman Nissan of Silver Spring - Service Center
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May 06, 2025
Customer service was good. Lobby was good. One thing I don’t understand, why they made me to come, when they don’t have part. Wasting time Lobby was good. One thing I don’t understand, why they made me to come, when they don’t have part. Wasting time More
by DR_VODELA
Verified CustomerEmployees Worked With
May 04, 2025
The best dealer experience I've had. The women at the front desk should be more constomwr service friendly. Example. Check the video. You'll see men whp work their pleasant offering assi The women at the front desk should be more constomwr service friendly. Example. Check the video. You'll see men whp work their pleasant offering assistance. The women working acting as if they couldn't be bothered. It needs to change. That's the only down fallni see of this dealership. More
by SHMMML82333
April 30, 2025
My experience with services was great. Thomas was wonderful and answered every question that I had! Thomas was wonderful and answered every question that I had! More
by Tiara Johnson
Employees Worked With
April 30, 2025
Courteous, on time, and great customer service. Bryan communicated every step of the way, updating me with all issues and cost. My car is 10 years old and still runs like it's new. Bryan communicated every step of the way, updating me with all issues and cost. My car is 10 years old and still runs like it's new. More
by COACHJYL
Employees Worked With
Other Employees :
Bryan Rois and the both receptionist (morning and afternoon).
April 29, 2025
Service advisor was very pleasant and the service was quick. Waiting area was very clean. quick. Waiting area was very clean. More
by CDixon
Employees Worked With
April 26, 2025
Great customer service. Complete satisfaction. When you there, they make sure you fill at home. Complete satisfaction. When you there, they make sure you fill at home. More
by RICHREGAL
April 25, 2025
I brought my car for oil change and ask to check everything like always never had a issue but this time there was no coolant and they didn't tell me that could be bad for my car thank God I saw it a everything like always never had a issue but this time there was no coolant and they didn't tell me that could be bad for my car thank God I saw it and stop the car immediately. Like I said this was my first having this problem with you guys More
by VANESSALAURA.AA
Employees Worked With
April 23, 2025
Service dept is excellent serving customer needs. It would be great if they have express oil change service like old herbgodon Nissan. It would be great if they have express oil change service like old herbgodon Nissan. More
by NIRAN228
Employees Worked With
April 23, 2025
car was ready in record time and it was unexpectedly washed. exceptional service, very satisfied washed. exceptional service, very satisfied More
by VHIKS44
Employees Worked With
April 19, 2025
great customer service. waiting space a little small. I will return for more service on my car. It is great to have the option to service Infiniti soo close to home. waiting space a little small. I will return for more service on my car. It is great to have the option to service Infiniti soo close to home. More
by TS0120
Employees Worked With
