Jim Coleman Nissan
Bethesda, MD
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31 Reviews of Jim Coleman Nissan
Top ranked service from beginning to the end and everything in between. I believe in giving personal recognition so here I go! The professional-friendly manner by Johana Castellanos, Jim Coleman everything in between. I believe in giving personal recognition so here I go! The professional-friendly manner by Johana Castellanos, Jim Coleman BDG agent, was my first contact. First impressions set the stage. Next, and the main person was Sales Consultant, Noah Traore, who made me feel comfortable from the start with our conversations, test drive, to his assistance with getting me an agreed fair price. This was important being a female who experienced negative car buying experiences in the past. Dion Calloway, Finance Manager, was direct but also respectful and helpful as he explained the various warranty packages available if I chose - no “pressure” sales. He addressed my questions during the payment process. The customer service did not stop there. After receiving my keys to my car and the 21 -30 days waiting period to receive my permanent tags, Noah was always accessible when I asked my “How do I…?” questions about my new/used RAV4 car. Having only driven a 2000 Camry for over 15 years it was nice for him to assist me without being condescending. To wrap up my “Dream Team” was Yany, who on Christmas Eve and probably the only person working that day, contacted me to let me know that my official tags were in. Thanks for a memorable car buying experience. More
Excellent customer service and friendly staff. April Goodman was wonderful. She was honest, responsive, informative, and professional. Kirk Saraydaroglu provided supreme customer service. I would highl Goodman was wonderful. She was honest, responsive, informative, and professional. Kirk Saraydaroglu provided supreme customer service. I would highly recommend them if you want your car experie More
Excellent customer service and friendly staff with no pressure sale or financing if you come in with a pre-approval from your credit union. I went in on a Monday and by Tuesday I was driving away with a pressure sale or financing if you come in with a pre-approval from your credit union. I went in on a Monday and by Tuesday I was driving away with a new vehicle. More
Nissan Staff, Mr. Morris, Ms. Livingston and Mr. Calloway provided supreme customer service. I would highly recommend them if you want your car experience to be memorable! An grade A! provided supreme customer service. I would highly recommend them if you want your car experience to be memorable! An grade A! More
I had a great experience at Nissan buying my new car for my Christmas gift! They guys had so many vehicles to choose from. If you want a great deal and lots of choices and excellent customer service I would my Christmas gift! They guys had so many vehicles to choose from. If you want a great deal and lots of choices and excellent customer service I would recommend buying your car at Bethesda Nissan! Thank you guys for a great experience! More
I started looking for a car several months ago. I went I started looking for a car several months ago. I went to a few dealerships until I came across Jim Coleman Nissan dealership in Bethesda. I knew whe I started looking for a car several months ago. I went to a few dealerships until I came across Jim Coleman Nissan dealership in Bethesda. I knew when they took the time with me show me the different vehicles, I knew that I was going to purchase a car from those folks. It was a great experience from the Management, sales & finance Very kind and courteous. More
Excellent customer service at Nissan. I am so glad that I stopped at the dealership to look around. I didn’t know they would have so many different cars to choose from. Once I found the car that I wanted. I stopped at the dealership to look around. I didn’t know they would have so many different cars to choose from. Once I found the car that I wanted. I thought It was going to be a long day at the dealership. I was in and out with management sales and financing in that order. They were fast & they knew their stuff at Bethesda Nissan! More
April Goodman was wonderful. She was honest, responsive, informative, and professional. Jim Coleman Infiniti is lucky to have her. A pleasure to deal with. In what can be a amoral industry, I feel April has informative, and professional. Jim Coleman Infiniti is lucky to have her. A pleasure to deal with. In what can be a amoral industry, I feel April has dignity and integrity and conducts her business as such. Bravo More
Pascal service advisor was very thorough and efficient and showed nr everything. Buddy Morris negotiated deal directly and did everything he said he would. April Goodman called and followed up thoroughly and showed nr everything. Buddy Morris negotiated deal directly and did everything he said he would. April Goodman called and followed up thoroughly about carwash. More