Jim Curley GMC Lakewood

Disorganized + major communication problems between salesman, sales manager, finance manager. Salesman was a pretty nice guy..but a bit unprofessional due to the fact that he was on his phone texting i salesman, sales manager, finance manager. Salesman was a pretty nice guy..but a bit unprofessional due to the fact that he was on his phone texting in between questions and paperwork. Salesman and sales manager had miscommunication regarding pricing. I was promised a certain price by the salesman over the phone, but when we got there, the sales manager was not aware of the pricing. We waited over 45 minutes so that they could work it out their communication problem. Fred, the financial manager was the worst. Totally imcompetent, disorganized, a mess. Paperwork took close to an hour to complete.. then I got a call the next day and was asked to come back in asap b/c he made an error of switching my first and last name on some of the paperwork. I told him that I would not be able go in any time soon since I lived 40 min from their dealership. He offered to stop by my workplace with the revised paperwork between 9am-noon. He never showed. I called and left a message.. have not heard from him since. Also, after I had finished signing all the paperwork, received the keys to the car, shaking their hands- I realized that Fred had not taken my down payment of $2000. None of the three realized it until I joked about leaving without giving them the down payment. Mo laughed, shook his head and thanked me for being honest. More

salesman was nice . we couldnt get the price we wanted from manager so we left. within 2 mins he called us and said he would do our price but w a 500 warranty. we agreed but w no warranty. once we were ba from manager so we left. within 2 mins he called us and said he would do our price but w a 500 warranty. we agreed but w no warranty. once we were back a warranty salesman insisted that we had to buy the warranty for 500 plus a 400 dollar service plan. he was not getting or caring that we agreed to a price but w no warranty.we walked out after wasting an hour inside w the warranty guy throwing numbers at us. very cheesy and dishonest sales tactics that insult ones intellegence. I would not reccomend this dealer unless you have an hour or so to waste . More

I have purchased 2 cars for Jim Curley in the last 6 months. I will never buy from anyone else. It doesn't get better then this place. You walk in and you know you matter to them no high pressure sales months. I will never buy from anyone else. It doesn't get better then this place. You walk in and you know you matter to them no high pressure sales tatics. they make you feel like family. They are there to help you not take advantage of you. More