Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Cadillac
Atlanta, GA
420 Reviews
Established in 2022, Jim Ellis Cadillac is part of the Jim Ellis Automotive Group, which includes 21 dealerships, 17 brands a collision center and a stand-alone service center serving the metro Atlanta area. The dealership's state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. In 2024, Jim Ellis Cadillac received the General Motors Mark of Excellence Award and was recognized as a CarFax Lifetime Top-Rated Dealer. Visit Jim Ellis Cadillac at 5880 Peachtree Blvd., Atlanta, GA 30341, or online at JimEllisCadillac.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 420 reviews
May 17, 2023
Unbelievably helpful staff & efficient! Paloma Garcia was friendly, knowledgeable and ensured everything about the car was ready when I arrived. Paloma Garcia was friendly, knowledgeable and ensured everything about the car was ready when I arrived. More
by juliacurtis389
May 16, 2023
STILL AWAITING A RESPONSE FOR SERVICE RENDERD IN FEBRUARY. No one wants to own up to the mistakes made on behalf of the dealership.Noaccuarte help on days needed is not my fault and shouldn't have t FEBRUARY. No one wants to own up to the mistakes made on behalf of the dealership.Noaccuarte help on days needed is not my fault and shouldn't have to pay for dealers issues. More
by STRW35
May 14, 2023
Sales lady Linda Macklin was excellent. I had an issue and it was addressed right away. Car looked better in person than on the Internet. I drove the Glc that I bought back to New York wher I had an issue and it was addressed right away. Car looked better in person than on the Internet. I drove the Glc that I bought back to New York where I live. Car performed great More
by mnewsome1976
Verified CustomerEmployees Worked With
Linda macklin, Tate Chesser, Jason Strong
May 14, 2023
Sorry to say this but asking sales person to check all the fluids and gas but he ignored everything I said. Then I called next day and the sales person say there’s nothing he can do about it. Will not go the fluids and gas but he ignored everything I said. Then I called next day and the sales person say there’s nothing he can do about it. Will not go back again More
by buttpak
Employees Worked With
Brian Gurganus
May 12, 2023
The team at Jim Ellis Cadillac is outstanding I truly would recommend anyone who’s looking for a vehicle to go and see Justin, in sales and I also would like to extend a thank you to the service departme would recommend anyone who’s looking for a vehicle to go and see Justin, in sales and I also would like to extend a thank you to the service department and deal with Reggie. He’s an outstanding individual and concern about the customers needs. Thank you all for all you do. Carl More
by carl.jones2
Employees Worked With
Reggie Perry
May 09, 2023
It was a wonderful experience. Linda was very engaging and not pushy. She was very good at following up on all of our questions. The showroom was very open and clean. Linda was very engaging and not pushy. She was very good at following up on all of our questions. The showroom was very open and clean. More
by nichelleshamilton@gmail.com
Employees Worked With
Linda was her first name
