Jim Ellis Cadillac

Justin made the car buying experience really smooth. For someone who was critical of the process. Thank you! For someone who was critical of the process. Thank you! More

We had an outstanding experience purchasing our 2026 Cadillac Escalade from Vance. From the very beginning, he made the entire process straightforward, professional, and stress-free. What stood out most Cadillac Escalade from Vance. From the very beginning, he made the entire process straightforward, professional, and stress-free. What stood out most was his transparency. He communicated clearly, answered every question honestly, and never made us feel pressured. There were no surprises or last-minute games, just open communication. Vance and manager Patrick also made the ease of doing business/transaction exceptional. He was responsive, organized, and respected our time, allowing us to complete the purchase efficiently while still making us feel valued as customers. Buying a vehicle at this price point should feel seamless, and Vance and his team delivered exactly that. If you're looking for someone who is knowledgeable, trustworthy, and genuinely focused on providing a great customer experience, we highly recommend working with him. We couldn't be happier with our new Escalade and the service we received. More

Buying and service experience is horrible. Avoid Jim Ellis at all costs!!! Do not go here. Avoid Jim Ellis at all costs!!! Do not go here. More

Tim Crenshaw was my salesman and he delivered just what I wanted and he's been more than accommodating for all I've requested from him. 👏 kudos 👏 I will surely recommend him to my friends. Lydia Ragins wanted and he's been more than accommodating for all I've requested from him. 👏 kudos 👏 I will surely recommend him to my friends. Lydia Ragins More

Mr Higgins has regained my trust in this dealership, my Cadillac Lyriq was service and he also fixed a few things that I wasn't aware. He stayed in contact with me throughout the repair process and had Cadillac Lyriq was service and he also fixed a few things that I wasn't aware. He stayed in contact with me throughout the repair process and had the car charged, cleaned, and ready to go when I arrived to pick up. Top-notch service because of Mr Higgins Tydis More

Nae was very thorough with the problem I was having with my XT6. He explained the problem that was going on for me to easily understand. He is very courteous and kept me informed when my vehicle was ready t my XT6. He explained the problem that was going on for me to easily understand. He is very courteous and kept me informed when my vehicle was ready to be picked up. He is very efficient and I really appreciate the way he treated me as a customer. More

Matt is a very professional Associate who really strives to provide an excellent experience. 10 stars! to provide an excellent experience. 10 stars! More

Justin was amazing! He was quick to respond and kept me informed. I would do business with Justin again and again! He was quick to respond and kept me informed. I would do business with Justin again and again! More

The dealership was clean and quite impressive. Everyone greeted me and was very friendly and welcoming. Everyone greeted me and was very friendly and welcoming. More

Jason Foster was my sales rep for my new Escalade. I shopped everywhere and was very surprised at the attention to detail. Special thanks to the finance manager Andre and sales ma ager Patrick who mad I shopped everywhere and was very surprised at the attention to detail. Special thanks to the finance manager Andre and sales ma ager Patrick who made the negotiation process much easier than I expected. I will definitely refer others to your team. More