Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Cadillac
Atlanta, GA
392 Reviews
Established in 2022, Jim Ellis Cadillac is part of the Jim Ellis Automotive Group, which includes 21 dealerships, 17 brands a collision center and a stand-alone service center serving the metro Atlanta area. The dealership's state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. In 2024, Jim Ellis Cadillac received the General Motors Mark of Excellence Award and was recognized as a CarFax Lifetime Top-Rated Dealer. Visit Jim Ellis Cadillac at 5880 Peachtree Blvd., Atlanta, GA 30341, or online at JimEllisCadillac.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 392 reviews
February 26, 2023
Alan was very professional and listened to what I wanted and was not pushy. He made the buying process easy and exciting. He was knowledgeable and explained all the features of my new car and the myCadillac and was not pushy. He made the buying process easy and exciting. He was knowledgeable and explained all the features of my new car and the myCadillac app. Due to his customer service he made my drive from Savannah work it! Loving my car. More
by Dana
Employees Worked With
Alan Cavell
Verified CustomerFebruary 23, 2023
Brought my vehicle in for an oil change and Noah made the entire process smooth and easy. Very happy and will be back to continue servicing my vehicle here! entire process smooth and easy. Very happy and will be back to continue servicing my vehicle here! More
by Tomasjr4
February 21, 2023
Awesome customer services in the service department. The manager was very knowledgeable about my car. The manager was very knowledgeable about my car. More
by casoncheryl
Employees Worked With
February 20, 2023
Flawless experience from beginning to end. Working with Justin was a breath of fresh air. Patient, knowledgable, pleasant to work with...never agressive but stayed in consistent contact. Respo Working with Justin was a breath of fresh air. Patient, knowledgable, pleasant to work with...never agressive but stayed in consistent contact. Response time to questions was immediate. Genuinely felt like he got to know my husband & I on a personal lever and his follow through was 10/10. Finance manager Mark, same deal - professional, efficient, and went to bat to make sure we got the best deal possible. Dealership was beautiful, staff always more than willing to help...would recommend them to anyone looking for an enjoyable car buying experience. More
by brucru2023
