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Jim Ellis Cadillac
Atlanta, GA
418 Reviews
Established in 2022, Jim Ellis Cadillac is part of the Jim Ellis Automotive Group, which includes 21 dealerships, 17 brands a collision center and a stand-alone service center serving the metro Atlanta area. The dealership's state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. In 2024, Jim Ellis Cadillac received the General Motors Mark of Excellence Award and was recognized as a CarFax Lifetime Top-Rated Dealer. Visit Jim Ellis Cadillac at 5880 Peachtree Blvd., Atlanta, GA 30341, or online at JimEllisCadillac.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 418 reviews
Verified Customer
June 21, 2022
Very friendly good customer service and I would recommend it to others they greeted me with respect took very good care of me, made everything easy great customer service it to others they greeted me with respect took very good care of me, made everything easy great customer service More
by DEREKMCCLENDONJR
June 16, 2022
I located the vehicle I wanted in Jim Ellis inventory, so I bought a one way flight from Chicago, purchased the vehicle and drove 11 hours back home. My experience with the salesperson was great. However, I' I bought a one way flight from Chicago, purchased the vehicle and drove 11 hours back home. My experience with the salesperson was great. However, I've been having difficulty trying to talk with someone about info I need to register my vehicle. I've purchased vehicles out of state in the past, and had all required document to immediately register a vehicle. More
by gunnyjb
Employees Worked With
Akil Brewster
June 13, 2022
Dealer add on accessories of approximately $3000 were just a gimmick to raise their profit margin. Dealer failed to install locking wheel lugs, dealer doc fee had to be adjusted for correct family price, just a gimmick to raise their profit margin. Dealer failed to install locking wheel lugs, dealer doc fee had to be adjusted for correct family price, operation instructions of vehicle was grossly inadequate, finance person improperly process tag transfer. More
by beckysteveparker
Employees Worked With
Jake Bugrovsky, Brent Kleen
June 12, 2022
Pleasant staff, very nice waiting lounge, very clean, and quality of service was good. I have no complaints and I will continue to have my vehicle serviced at Jim Ellis. quality of service was good. I have no complaints and I will continue to have my vehicle serviced at Jim Ellis. More
by SABRINAMCBRIDE701
Employees Worked With
Noah Rowe
