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Jim Ellis Cadillac

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.5
441 Reviews
Established in 2022, Jim Ellis Cadillac is part of the Jim Ellis Automotive Group, which includes 21 dealerships, 17 brands a collision center and a stand-alone service center serving the metro Atlanta area. The dealership's state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. In 2024, Jim Ellis Cadillac received the General Motors Mark of Excellence Award and was recognized as a CarFax Lifetime Top-Rated Dealer. Visit Jim Ellis Cadillac at 5880 Peachtree Blvd., Atlanta, GA 30341, or online at JimEllisCadillac.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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5880 Peachtree Blvd.

Atlanta, GA

30341

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Showing 441 reviews

July 20, 2022

Customer service was wonderful service was fast as well. Order my parts and made a appointment to get an accessory put on as well More

by ROLODEX_04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Rowe
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Aug 03, 2022 -

Jim Ellis Cadillac responded

It is great to hear everything was done quickly and to your satisfaction!

July 19, 2022

They took the time to do my service right and returned a spotlessly clean car! Thank you! More

by LELANDKIRK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Patel
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Aug 03, 2022 -

Jim Ellis Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

July 19, 2022

Won’t be coming back. Not with writing 2 words never the less 15. Cxx More

by FB5091
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Blanchard, David Patel, Noah Rowe
Report | Print
Jul 19, 2022 -

Jim Ellis Cadillac responded

We sincerely apologize you experience fell below our standards. We'd like more information to try to make this right for you. Please give us a call at 678-889-8880 and ask for Jason Blanchard, Ron Gay, or Kristin Buffington. We look forward to speaking with you soon and coming to a resolution.

July 19, 2022

Noah Rowe was extremely professional. I appreciate him working me in without an appointment and keeping me updated on the progress. Contacting me to give me options on my repair needs acc More

by SHEENA_HOLLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Rowe
Report | Print
Aug 03, 2022 -

Jim Ellis Cadillac responded

Thank you for taking the time to let us know about your experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 16, 2022

Jim Ellis Cadillac has the best survive experience around. They truly care about their customers. More

by Tyler90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Blumberg, Noah Rowe
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Aug 03, 2022 -

Jim Ellis Cadillac responded

Thank you for taking the time to let us know about your experience!

July 15, 2022

They fixed my issue. For free. There was a misunderstanding, but the manager resolved it in my favor. More

by TOPPINSALES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Blanchard, David Patel, Noah Rowe
Report | Print
Aug 03, 2022 -

Jim Ellis Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Cadillac and we hope to see you again soon!

July 14, 2022

Made an appointment and was able to get in and out quickly and efficiently with great service. Nicely done. More

by jmbranning07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin Buffington, Noah Rowe
Report | Print
Aug 03, 2022 -

Jim Ellis Cadillac responded

Thank you for choosing Jim Ellis Cadillac as your first choice for all your automotive needs!

July 08, 2022

Tire pressure was way off upon leaving 37 all around. Should be 32 front 35 rear. We needed to reset them. More

by RLPASHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Patel
Report | Print
Aug 03, 2022 -

Jim Ellis Cadillac responded

Thank you for taking the time to let us know about your recent experience. There is typically leeway of a few pounds of air in each tire, and will not cause any damage to your tires, but we apologize that they weren't set to the exact specifications. We will use this feedback to better our processes moving forward.

July 06, 2022

The service department was ok. They initially said my seat was good, however my service advisor and I determined the seat need to be repaired. The car is now at Jim Ellis Merced More

by Onlyhomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Patel
Report | Print
Aug 03, 2022 -

Jim Ellis Cadillac responded

Thank you for taking the time to let us know about your experience. We will use this feedback to better our processes moving forward.

July 05, 2022

Overall a great experience. Did not have to deal with any high pressure sales tactics. More

by wibradle
Recommend Dealer
Yes
Employees Worked With
Brent Kleen, Chris Pennington
Report | Print
Aug 03, 2022 -

Jim Ellis Cadillac responded

Thank you for choosing Jim Ellis Cadillac as your first choice for all your automotive needs!

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