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Jim Ellis Cadillac
Atlanta, GA
420 Reviews
Established in 2022, Jim Ellis Cadillac is part of the Jim Ellis Automotive Group, which includes 21 dealerships, 17 brands a collision center and a stand-alone service center serving the metro Atlanta area. The dealership's state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. In 2024, Jim Ellis Cadillac received the General Motors Mark of Excellence Award and was recognized as a CarFax Lifetime Top-Rated Dealer. Visit Jim Ellis Cadillac at 5880 Peachtree Blvd., Atlanta, GA 30341, or online at JimEllisCadillac.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 420 reviews
June 13, 2022
Dealer add on accessories of approximately $3000 were just a gimmick to raise their profit margin. Dealer failed to install locking wheel lugs, dealer doc fee had to be adjusted for correct family price, just a gimmick to raise their profit margin. Dealer failed to install locking wheel lugs, dealer doc fee had to be adjusted for correct family price, operation instructions of vehicle was grossly inadequate, finance person improperly process tag transfer. More
by beckysteveparker
Verified CustomerEmployees Worked With
Jake Bugrovsky, Brent Kleen
June 12, 2022
Pleasant staff, very nice waiting lounge, very clean, and quality of service was good. I have no complaints and I will continue to have my vehicle serviced at Jim Ellis. quality of service was good. I have no complaints and I will continue to have my vehicle serviced at Jim Ellis. More
by SABRINAMCBRIDE701
Employees Worked With
Noah Rowe
June 07, 2022
Absolutely no pressure. Blake was very kind understanding and patient. The best car buying experience I’ve ever had. I will not go anywhere else. Blake was very kind understanding and patient. The best car buying experience I’ve ever had. I will not go anywhere else. More
by Car lover
Employees Worked With
Blake Delacroix Kenya
June 02, 2022
I visited Jim Ellis to order a ‘22 Escalade back in December, a follow up visit to swap out my emblems and now a follow up visit due to a headrest issue in the 2nd row. All experiences were impeccable. December, a follow up visit to swap out my emblems and now a follow up visit due to a headrest issue in the 2nd row. All experiences were impeccable. From Chuck Hayden in sales being there every step of the way and keeping me informed to Kathy the inventory manager being so prompt and helpful to Noah in service truly being the consummate professional, it truly doesn’t get better than this team who works together. I also had a great conversation while waiting for my service to complete with Lance Green, a new sales associate transferring from another location. It was great being able to share my experience with him since the time I have been a customer with Jim Ellis Cadillac. Truly appreciate you all, it feels great to be able to rave about this team as they deserve it! More
by fpassarelli
Employees Worked With
Chuck Hayden, Kathy Perkins, Lance Green, Noah Rowe
