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Jim Ellis Cadillac

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.2
388 Reviews
Established in 2022, Jim Ellis Cadillac is part of the Jim Ellis Automotive Group, which includes 21 dealerships, 17 brands a collision center and a stand-alone service center serving the metro Atlanta area. The dealership's state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. In 2024, Jim Ellis Cadillac received the General Motors Mark of Excellence Award and was recognized as a CarFax Lifetime Top-Rated Dealer. Visit Jim Ellis Cadillac at 5880 Peachtree Blvd., Atlanta, GA 30341, or online at JimEllisCadillac.com.
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5880 Peachtree Blvd.

Atlanta, GA

30341

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Showing 388 reviews

April 26, 2022

Noah the service rep has great customer service to clients. Great to work with good communicator. More

by JJBARKER2730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Rowe
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Jun 03, 2022 -

Jim Ellis Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 23, 2022

A little slow and not paying attention to detail! I had to make 2 trips and I live in Conyers! Gas is too high for that!! More

by Emma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave who was very personable and accommodating
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Jun 03, 2022 -

Jim Ellis Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us, and we apologize if we missed the mark during your visit. If you have any further questions or concerns please reach out to our Service Director, Jason Blanchard, directly at 678-259-0523.

April 23, 2022

Had appointment came early and was greeted with smiling faces ready to help me. My dream car was waiting for me and I got it. Jason was awesome and got me in and out in no time. I had a great experience wi More

by drobinsonddu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madeline Hermes & Amber Anderson was sakes team. Jason Strong got me financed. Great experience and I felt like their mission was to only please me.
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Jun 03, 2022 -

Jim Ellis Cadillac responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

April 22, 2022

Excellent service and David Patel did an outstanding job and hassle free service on my car. More

by Khushal_gurbaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Patel
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Jun 03, 2022 -

Jim Ellis Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience!

April 22, 2022

All salesmen were very helpful in completing this purchase. I had previously driven the Cadillac XT5 at another dealership so I knew what I wanted. Jim Ellis had exactly the colors I wanted on the sh More

by EDSANET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Ahmad
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Jun 03, 2022 -

Jim Ellis Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful!

April 19, 2022

Gr8 service at J E nice ppl keep you informed & up to date on diagnosis & fix it in Gr8 time! 5 ⭐️⭐️⭐️⭐️⭐️ More

by ZORN_TRAVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Rowe
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Jun 03, 2022 -

Jim Ellis Cadillac responded

Hi there! We're so happy we were able to help you out!

April 19, 2022

Professionalism at its finest! This is a great team at Jim Ellis Cadillac. Ask for Johnny and he will undoubtedly work his hardest to help get you into your next ride! More

by respicio.karmen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny, Mario, Jay.
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Jun 03, 2022 -

Jim Ellis Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

April 18, 2022

Noah took great care of me and my car! I’m thankful for Jason’s leadership as well. More

by treyboatman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah and Jason
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Jun 03, 2022 -

Jim Ellis Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

April 18, 2022

Techs immediately diagnosed problem and addressed the problem within an hour. I didn’t have to leave and return at a later date. More

by NYASANTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t get names
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Jun 03, 2022 -

Jim Ellis Cadillac responded

Hi, we're so glad that we were able to go above and beyond your expectations!

April 18, 2022

Absolutely satisfied with this service and place . They even got me a better deal on my auto body issue More

by ALYSSABOGLIN21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah
Report | Print
Jun 03, 2022 -

Jim Ellis Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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