Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Cadillac
Atlanta, GA
441 Reviews
Established in 2022, Jim Ellis Cadillac is part of the Jim Ellis Automotive Group, which includes 21 dealerships, 17 brands a collision center and a stand-alone service center serving the metro Atlanta area. The dealership's state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. In 2024, Jim Ellis Cadillac received the General Motors Mark of Excellence Award and was recognized as a CarFax Lifetime Top-Rated Dealer. Visit Jim Ellis Cadillac at 5880 Peachtree Blvd., Atlanta, GA 30341, or online at JimEllisCadillac.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 441 reviews
Verified Customer
April 15, 2022
Nice place. The people in the service area are friendly. Very clean waiting area. Need more outlets for charging phone. Thanks The people in the service area are friendly. Very clean waiting area. Need more outlets for charging phone. Thanks More
by MKEILE24
Employees Worked With
Can't remember
April 15, 2022
Lovely dealership. Service department took almost 2 hours longer than estimated & made me over an hour late to my hair appointment. Check engine light came on (stabil Service department took almost 2 hours longer than estimated & made me over an hour late to my hair appointment. Check engine light came on (stabilitrack) a couple of days after service when I went through some big puddles. Light cleared as soon as car dried. Never happened before, so I believe it’s a mechanic’s fault. Your service department would not acknowledge the possibility it was an issue created by your shop. More
by WOODENSHOE0
Employees Worked With
Not sure of names
April 15, 2022
Went in for a recall. Was told of a problem that I was not aware of. When I asked about another problem, the service person acknowledged he noticed it, but indicated it Was told of a problem that I was not aware of. When I asked about another problem, the service person acknowledged he noticed it, but indicated it wasn’t looked at. As many staff that walked in/out of the lounge, it would be nice if they greeted their customers. More
by m.ariza1967
Employees Worked With
Don’t recall
