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Jim Ellis Cadillac

Atlanta, GA

4.2
395 Reviews
Established in 2022, Jim Ellis Cadillac is part of the Jim Ellis Automotive Group, which includes 21 dealerships, 17 brands a collision center and a stand-alone service center serving the metro Atlanta area. The dealership's state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. In 2024, Jim Ellis Cadillac received the General Motors Mark of Excellence Award and was recognized as a CarFax Lifetime Top-Rated Dealer. Visit Jim Ellis Cadillac at 5880 Peachtree Blvd., Atlanta, GA 30341, or online at JimEllisCadillac.com.
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5880 Peachtree Blvd.

Atlanta, GA

30341

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Showing 395 reviews

July 02, 2024

Justin was a pleasure to work with. He took care of every detail and delivered the vehicle to our home and educated my wife on the features of the vehicle. Jim Ellis came through again More

by jandrews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Perlino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Jim Ellis Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience!

July 01, 2024

Alan C. Was great and very informative and made the process super easy! I would definitely do business with him again More

by Hr1895
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Cavell
Jul 10, 2024 -

Jim Ellis Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team!

June 17, 2024

I purchased a vehicle here on 3-14-24. I drove from SC 3 hrs to pick the vehicle up on the 15th and there were some things wrong with the vehicle. Justin (the car salesman) assured me that More

by Heather Hatton-Key
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jamie Warren
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Perlino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Jim Ellis Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 284-5569 to discuss your concerns, as your satisfaction is of utmost importance to us.

June 08, 2024

Joseph was great to deal with. Honest, straight forward and very concerned about our vehicle needs. We will recommend Joseph to everyone. More

by Charles Orange
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Vahaba
Jun 12, 2024 -

Jim Ellis Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience!

May 29, 2024

I dreaded having to shop for a new car after 24 years with the same ride. Justin Perlino changed my mind. Communication was quick and responsive and done, for the most part, online or over the phone. More

by brent.ferricci
Recommend Dealer
Yes
Employees Worked With
Justin Perlino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Jim Ellis Cadillac responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

May 29, 2024

Justin was courteous, polite, patient, accommodating, supportive, professional, knowledgeable and friendly. Everyone one else I dealt with apart from the receptionist was quite pleasant to deal with... g More

by kbar1775
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Perlino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Starks
Jun 07, 2024 -

Jim Ellis Cadillac responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 27, 2024

Bobby was very nice and patient. First sale person that I encountered that I could trust because he made sure that I left satisfied with my purchase. More

by nlave002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Starks, Bobby Stone
May 28, 2024 -

Jim Ellis Cadillac responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Cadillac.

May 25, 2024

Bobby was an amazing salesperson, now friend from beginning to end of our car buying experience. He was extremely professional and listened to my husband’s needs. He made the deal happen so effortl More

by Mike & Q
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tate Chesser, Mark Starks, Bobby Stone
May 28, 2024 -

Jim Ellis Cadillac responded

Hi there! We're so happy we were able to help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 25, 2024

I recently had the pleasure of working with Bobby at Jim Ellis Cadillac to purchase my new Cadillac Lyriq, and I couldn't be more satisfied with my experience. From the moment I walked into the dealersh More

by Charmaine Broome
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Maupin (Finance Manager), Bobby Stone
May 28, 2024 -

Jim Ellis Cadillac responded

Wow, it's experiences like yours that really keep us motivated! Thank you again for choosing Jim Ellis Cadillac and we hope to see you again.

May 20, 2024

Unfortunately my experience was SUPER HORRIBLE! Not only did they keep my vehicle that I’d purchased less than a month prior for three months, two months in after me having to reach out to the pers More

by Christopher House
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Watkins 0
May 28, 2024 -

Jim Ellis Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 284-5569 to discuss your concerns, as your satisfaction is of utmost importance to us.

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