Jim Ellis Cadillac - Service Center

I enjoy visiting this dealership. All of the people are very friendly and helpful. They provide coffee and water as well as snacks. Everything is exceptionally clean. The seating is f All of the people are very friendly and helpful. They provide coffee and water as well as snacks. Everything is exceptionally clean. The seating is fairly comfortable and there are charging outlets available. I would give a 5 star rating if the wait time were not so long. I waited nearly 2 hours for an oil change and tire rotation. More

It was too cold but the employees were very friendly and helpful especially my service advisor helpful especially my service advisor More

These people are just not prepared to handle anything significant when it comes to your car. significant when it comes to your car. More

Very nice atmosphere. The service was awesome. Will return for my next check up. Snacks was nice as well The service was awesome. Will return for my next check up. Snacks was nice as well More

The service was great and I didn’t have to wait too long. I would come back again. I would come back again. More

Very professional and classy. Service agents were knowledgeable .also they were prompt and the work was completed in a pretty quick. Service agents were knowledgeable .also they were prompt and the work was completed in a pretty quick. More

Team did great from sales, service, parts, and the entire experience. Very satisfied and will be back experience. Very satisfied and will be back More

Service too slow. I was there for an oil change that took 3 hrs REALLY!!! I was there for an oil change that took 3 hrs REALLY!!! More

This dealership is a complete scam. I went to get my car diagnose but they didn’t do a diagnostics they just took what I told them over the phone with issues I was having and charged me I went to get my car diagnose but they didn’t do a diagnostics they just took what I told them over the phone with issues I was having and charged me when you do a diagnostics you’re supposed to get the whole report. 325.00 for nothing More

Noah Rowe was a tremendous help and is a real asset to the service department. Great job. the service department. Great job. More