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Jim Ellis Chevrolet of Atlanta
Atlanta, GA
4,304 Reviews
Welcome to Jim Ellis Chevrolet, your automotive home away from home. We’re so glad you’re here, whether you’re shopping for an iconic road warrior like the Camaro to satiate your need for speed or a spacious SUV like the Suburban to accommodate your family. Whatever you’re looking for, you’ll find it when you trust Jim Ellis Chevrolet with all your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,304 reviews
August 14, 2018
Appointment didn’t mean much This particular dealership seems way too small for the number of customers and at least for me, tends to take longer than estimated for service appoin This particular dealership seems way too small for the number of customers and at least for me, tends to take longer than estimated for service appointments. This last appointment, for example, was just an oil change and tire rotation. I was told 1.5 hours when I checked in for my appointment. After more than 2 hours had passed, while I waited in the waiting room, I had heard nothing so I inquired as to the status. Well, they had just started ikon the vehicle. At least an update would have been nice, but I would have expected an appointment to be finished in time or at least close to it. It took nearly double the time. And it took almost a week just to get the appointment. Service personnel were nice, and the manager tried to explain the situation and make it right, but to me that was too late. Management seems to be aware of the problems, but don’t seem to be doing much about making it better. More
by John S in ATL
Verified Customer
August 13, 2018
Not what I was hoping I send my 18 year old son to dealer last week for the Jim Ellis advertised $49.95 oil change, tire rotation and inspection. Also asked that they check I send my 18 year old son to dealer last week for the Jim Ellis advertised $49.95 oil change, tire rotation and inspection. Also asked that they check the passenger side headlamp and fix as it is not working correctly. What I got was a roughly $390 bill and no work done on headlamp. Yes the oil change and tire rotation was done and a new cabin filter. How does that add up to $390 vs $49 advertised. I could not see anything on invoice that would have been different from oil change advertised. I expected to pay a bit more to filter and labor. Maybe it was my own mistake for sending my 18 yr old. He was also told they could not work on headlamp cause it was after market. I did buy the truck from jim Ellis with 1200 miles on it. I don’t remember being told there was aftermarket headlamp in truck and as a result we can’t help you if needed down the road. I guess lesson learned by me and my son. It would be very difficult for either one of us to go back to Jim Ellis Chevy or any of their brands. Brian David More
by BNDAVID1
Employees Worked With
August 13, 2018
Very unprofessional The person at the desk was completely lost. Went for oil change and tire rotation and estimate on a few items. there was a recall item that needed fix The person at the desk was completely lost. Went for oil change and tire rotation and estimate on a few items. there was a recall item that needed fix.I do not think the tires were rotated and have no idea about the recall item being fixed. Turns out the guy found our paper work in garbage can in the shop. No estamate for the items are listed and i just wanted to run for my life. More
by WILLIAM47
Employees Worked With
to pissed to get names
August 13, 2018
Service great. Only area I questioned is GM warranty work. The warranty for fuel injectors on a $70,000 vehicle should be much better then 35,000 miles. Only area I questioned is GM warranty work. The warranty for fuel injectors on a $70,000 vehicle should be much better then 35,000 miles. More
by BDIDICHER
Employees Worked With
August 10, 2018
Superior Products and Services Thank you Mr. Stagmaier for your professional and business friendly demeanor, That you take those qualities and extend it to your customer relationshi Thank you Mr. Stagmaier for your professional and business friendly demeanor, That you take those qualities and extend it to your customer relationships helps to elevate the auto industry its sales staff and its reputation. Purchasing a car can be a very stressful experience, however, you and your entire staff helped to make the transition to 'new car owners' without any stress at all. THANK YOU very much!! More
by PatriciaL
August 09, 2018
Excellent experience After doing some homework on Truecar I decided to see jim Ellis . I had purchased a car 3 years ago there and the experience was great. This time was After doing some homework on Truecar I decided to see jim Ellis . I had purchased a car 3 years ago there and the experience was great. This time was no different. From my exceptional salesman Reggie to the finance dept everything was fantastic. I definitely will be back for ALL my future vehicle purchases. More
by EDDADDYO
August 09, 2018
Too long I had an appt. It took 2 1/2 hrs for an oil change! I told the service I was in the right place. He kept insisting I need to go to the Buick store. I had an appt. It took 2 1/2 hrs for an oil change! I told the service I was in the right place. He kept insisting I need to go to the Buick store. More
by dientjeb
Employees Worked With
Aramis Frazier
August 09, 2018
Perfect Service No complaints at all! They got done what I needed in a good amount of time and made sure I was happy the entire time. No complaints at all! They got done what I needed in a good amount of time and made sure I was happy the entire time. More
by KTWEBB975
Employees Worked With
Robert Sigman
August 08, 2018
Service Review I received exceptional customer service from Sam and Brandon. Both Sam and Brandon were great communicators, returned calls promptly, and went above a I received exceptional customer service from Sam and Brandon. Both Sam and Brandon were great communicators, returned calls promptly, and went above and beyond to assist me with the servicing of my vehicle. More
by sscott
Employees Worked With
Brandon Colon, Sam Newton
August 07, 2018
Good communication and outcome The repair for my volt was thankfully under warranty. Jim Ellis kept me up to date and communicated the issue and time frame for repair. The repair for my volt was thankfully under warranty. Jim Ellis kept me up to date and communicated the issue and time frame for repair. More
by PATENTED
Employees Worked With
Sam Newton
