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Luis Valdez

Overview Reviews (295) Inventory (374)

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Luis Valdez

Service Advisor

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.4

295 Reviews

Overview Reviews (295) Inventory (374)

Dealership Experience

9 yrs, 2 mos

Industry Experience

16 yrs, 2 mos

Languages Spoken

English

Spanish

4.4

295 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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295 Reviews of Luis Valdez

September 04, 2026

Dealership Rating

Employee Rating

Kept me informed of repairs and even supplied me with a loaner vehicle Thanks a lot loaner vehicle Thanks a lot More

by cvic0413

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Luis Valdez

Sep 07, 2026 -

Jim Ellis Chevrolet of Atlanta responded

Hi, I’m glad the team at Jim Ellis Chevrolet kept you in the loop throughout the repairs and made sure you had a loaner vehicle to keep the inconvenience to a minimum. It’s nice to know this made the process a little easier for you. Thanks for sharing your experience with us.

August 04, 2026

Dealership Rating

Employee Rating

Good Very experience Easy to work with, good service. Will go back again for more service. Will go back again for more service. More

by WANGLIAN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Luis Valdez

Aug 07, 2026 -

Jim Ellis Chevrolet of Atlanta responded

Hi Wanglian, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2026

Dealership Rating

Employee Rating

Professional and helpful start to finish. Online scheduling department booked me at Buick and not Chevrolet. He accommodated Online scheduling department booked me at Buick and not Chevrolet. He accommodated More

by mike.dewittco

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 15, 2026 -

Jim Ellis Chevrolet of Atlanta responded

Thank you for the five‑star review. We’re glad your visit was professional and helpful from start to finish, and we appreciate your patience with the scheduling mix‑up. Luis Valdez will be happy to know he made everything smooth at Jim Ellis Chevrolet.

July 18, 2026

Dealership Rating

Employee Rating

Kept me informed. Took care of the issue Luis was professional and courteous. He arranged a ride for me home which was appreciated. Took care of the issue Luis was professional and courteous. He arranged a ride for me home which was appreciated. More

by Bhawkswin19

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Luis Valdez

Jul 30, 2026 -

Jim Ellis Chevrolet of Atlanta responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 23, 2026

Dealership Rating

Employee Rating

Everyone was professional. The facility was standard with no bells or whistles. Charging electronics was abit challenging and therefore, outdated. The facility was standard with no bells or whistles. Charging electronics was abit challenging and therefore, outdated. More

by rukiya54

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Luis Valdez

Jun 27, 2026 -

Jim Ellis Chevrolet of Atlanta responded

Thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 18, 2026

Dealership Rating

Employee Rating

Great Luis always provides excellent feedback on what needs to be done I will recommend Jim Ellis to everyone needs to be done I will recommend Jim Ellis to everyone More

by BHURT

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Luis Valdez

Jun 20, 2026 -

Jim Ellis Chevrolet of Atlanta responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2026

Dealership Rating

Employee Rating

Absolutely amazing Luis was so friendly and knowledgeable. The dealership it self was very well kept and I will be back for any car repairs needs! knowledgeable. The dealership it self was very well kept and I will be back for any car repairs needs! More

by Jacquesburgess98

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Luis Valdez

Jun 04, 2026 -

Jim Ellis Chevrolet of Atlanta responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 20, 2026

Dealership Rating

Employee Rating

They were very thorough and performed quality work! I appreciated their professional service and expertise. I appreciated their professional service and expertise. More

by MB

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Loan Pham, Brian Baker, Thomas Jones, Mike Brown , Michael Fair, Jordan Farrar, Bobo Gehring

May 24, 2026 -

Jim Ellis Chevrolet of Atlanta responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

May 17, 2026

Dealership Rating

Employee Rating

Luis was up front about the extended time to service the vehicle, and it was completed within the required time. vehicle, and it was completed within the required time. More

by JohnT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 23, 2026 -

Jim Ellis Chevrolet of Atlanta responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 07, 2026

Dealership Rating

Employee Rating

Luis was very kind! He was sincere and took the time to listen. He took my car problem seriously and it went a long way. I even told him I needed back the same day and h He was sincere and took the time to listen. He took my car problem seriously and it went a long way. I even told him I needed back the same day and he was kind enough to prioritize my car and get it back to me the same day. His attentiveness and great customer service speaks volumes! More

by GABRIELLAREYES2023

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Luis Valdez

May 16, 2026 -

Jim Ellis Chevrolet of Atlanta responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

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