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Jim Ellis Chevrolet of Atlanta - Service Center

Atlanta, GA

4.4
2,771 Reviews
Call Service Center (678) 585-2314

2,771 Reviews of Jim Ellis Chevrolet of Atlanta - Service Center

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May 29, 2024

I had to wait close to 3 months to have my car serviced, from the scheduled date. My car only needed replacement of stereo amplifier and fuse module. The insurance supplemental payment was approved quickl More

by NURSEMALE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vladimir Kochubey
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (770) 457-8211 when you have a chance. Thank you, and we look forward to hearing from you.

May 29, 2024

Vlad is a good service provider and helpful answering any questions or concerns about my car More

by mas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

May 27, 2024

Loan Pham was an excellent coordinator for auto repairs on my 03 Chevy Malibu. Your shop did an excellent job repairing the electrical problem! Thanks! More

by moushegianr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loan Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 24, 2024

I presented a problem with the turn signal switch and requested repair or replacement. The requested service was resolved quickly and satisfactorily. More

by jays-beltway.0u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loan Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2024 -

Jim Ellis Chevrolet of Atlanta responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

May 24, 2024

My trip to your service center was a wonderful experience! Everyone is friendly, welcoming and helpful. The waiting room was very neat and clean. More

by PalmTr3mAn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Caicedo
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May 27, 2024 -

Jim Ellis Chevrolet of Atlanta responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 23, 2024

You get what you pay for and the peace of mind of what you purchased is fully backed by service and the dealership. More

by randy70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Sorrentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Baker
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May 24, 2024 -

Jim Ellis Chevrolet of Atlanta responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 21, 2024

Just bought my 11th car from Jim Ellis. Wouldn’t shop anywhere else! This time it was a Chevy Trax. More

by Rslovis
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchely Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Stagmaier , David Cauthen
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May 24, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Chevrolet and we hope to see you again soon!

May 18, 2024

Michele's was great. I’m very happy with the process. The gentleman was very kind and More

by MINWANLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fair
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

May 17, 2024

I can say for Michael that I respected his honesty. He'd said my truck would be ready the week after I understood Tuesday as a matter of fact and the truck was ready Monday. I applaud that for the most More

by stricklandfredrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2024 -

Jim Ellis Chevrolet of Atlanta responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, Frederick, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

May 16, 2024

Our Service Advisor , Nicholas was outstanding. He made sure we were informed about every aspect of our car maintenance and servicing . More

by SANDERCG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Report | Print
May 16, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad Nicholas was able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

May 17, 2024 -

Jim Ellis Chevrolet of Atlanta responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

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