Loan Pham
Loan Pham at Jim Ellis Chevrolet of Atlanta

Loan Pham

Service Consultant

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.6
136 Reviews
4.6

136 Reviews

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136 Reviews of Loan Pham

October 05, 2026

Dealership Rating
Employee Rating

This visit was service for a tire replacement. The tire was replaced and all went well. More

by chinelo79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2026

Jim Ellis Chevrolet of Atlanta responded

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 30, 2026

Dealership Rating
Employee Rating

My service advisor was Loan Pham. She was great. All over it. Had a leak in my vette roof she had it fixed in a few hours More

by FTSUTRAS
Recommend Dealer
Yes
Oct 01, 2026

Jim Ellis Chevrolet of Atlanta responded

Hi, It’s great to hear Loan took such good care of you and was able to help get the leak in your roof fixed so quickly. We appreciate you choosing Jim Ellis Chevrolet.

September 27, 2026

Dealership Rating
Employee Rating

Service was perfect from the scheduling to the appointment itself. Chris Epps was outstanding. Thank you for making the visit easy. More

by NBROTHERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2026

Jim Ellis Chevrolet of Atlanta responded

Hi, we’re glad everything went so smoothly at Jim Ellis Chevrolet, from setting up your appointment to getting the service done. We’re happy Chris made the visit easy. Thanks for taking the time to recognize him.

September 15, 2026

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Employee Rating

Efficient, quality service . Estimated 2 hrs took 2 1/2 including free wash. Looks great More

by douglasbowl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Baker

Sep 16, 2026

Jim Ellis Chevrolet of Atlanta responded

Hi Douglas, We’re glad the service at Jim Ellis Chevrolet was efficient and that they even took the extra time for your complimentary wash. We’re happy your vehicle left looking great!

September 05, 2026

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Employee Rating

CW was very helpful. Purchase and trade in process was good. Overall good experience buying More

by MITCH.GERSTEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ned Iwuji, Clarence Williams , Adam Toms

Sep 07, 2026

Jim Ellis Chevrolet of Atlanta responded

Hi Mitch, I’m glad to hear CW was so helpful throughout your purchase and trade in. It’s great that everything went well and you had an overall positive experience buying from Jim Ellis Chevrolet. It was a pleasure helping you with the purchase of your new vehicle.

August 31, 2026

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Employee Rating

Loan makes working with the dealership so easy. She always goes above and beyond with kindness that is much appreciated! More

by jrgarrard1
Recommend Dealer
Yes
Sep 03, 2026

Jim Ellis Chevrolet of Atlanta responded

Hi, I'm glad Loan made your experience at Jim Ellis Chevrolet so easy. It's great to hear that her kindness and willingness to go the extra mile made such a difference. We really appreciate you taking the time to recognize her!

August 13, 2026

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Employee Rating

They will get it right until you’re satisfied. Always willing to meet your needs. More

by OVYNTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2026

Jim Ellis Chevrolet of Atlanta responded

Hi, thank you for recognizing the effort our team puts into taking care of our customers. It means a lot to know you’ve had a positive experience with Jim Ellis Chevrolet.

July 31, 2026

Dealership Rating
Employee Rating

I had a great experience getting my truck serviced at the dealership. The service was professional, efficient, and everyone I interacted with especially Loan Pham was friendly and helpful. She kept me inform More

by SHERRE87
Recommend Dealer
Yes

July 11, 2026

Dealership Rating
Employee Rating

I really enjoyed talking to my sales/service rep loan. She was great and did an awesome job. More

by JACKHIGGINS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2026

Jim Ellis Chevrolet of Atlanta responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

June 17, 2026

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Employee Rating

I love my service advisor, Loan. She was super helpful in getting my repairs fixed, regularly provided status updates, and was easy to get a hold of. More

by CHERYL.CHAMPION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2026

Jim Ellis Chevrolet of Atlanta responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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