Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Loan Pham
Loan Pham at Jim Ellis Chevrolet
Refer Me

Loan Pham

Service Advisor

Jim Ellis Chevrolet

5900 Peachtree Blvd.
Atlanta, GA 30341

Contact Me
4.7
85 Reviews
4.7

85 Reviews

Write a Review

85 Reviews of Loan Pham

April 20, 2024

Dealership Rating
Employee Rating

Service Agent was courteous and professional. Called me as promised to keep me updated. While I was disappointed that the service department was about a week behind, they informed me upfront of More

by darrell_cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 21, 2024

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, Darrell, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

April 20, 2024

Dealership Rating
Employee Rating

Luis was very helpful. Dealership they’re not interested in us as a customer I won’t come back Thank you More

by Acastanedaess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, David Theriault, Retanza Grier, Claudine Mathews, Michael Fair, Jason Blanchard, Orlando Jeffrey

Helpful
Report | Print
Apr 23, 2024

Jim Ellis Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. \

April 17, 2024

Dealership Rating
Employee Rating

Best dealers in town . JimEllisChevrolet is the best in GEORGIA.And Nick made excellent job.I will recommend all my friends More

by Anthony Portillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, David Theriault, Retanza Grier, Claudine Mathews, Michael Fair, Jason Blanchard, Orlando Jeffrey

Helpful
Report | Print
Apr 17, 2024

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet and for helping to spread the word about us, Anthony. Expect the Best! Service Manager Mr. David Theriault

April 01, 2024

Dealership Rating
Employee Rating

I enjoy the service provide. I was disappointed that the Van was not washed both times when dropped off to be serviced. More

by cdejesus3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Retanza Grier

Helpful
Report | Print
Apr 01, 2024

Jim Ellis Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

December 15, 2023

Dealership Rating
Employee Rating

They did a very good job of keeping me up to date with the repairs and I received it back in the expected time. More

by raym2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, David Theriault, Retanza Grier

Helpful
Report | Print
Dec 15, 2023

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

December 13, 2023

Dealership Rating
Employee Rating

dropped my vehicle off at Jim Ellis Chevrolet on November 2nd to diagnose and repair a torque tube. Over the course of 5 going on six weeks Ive been vaguely informed of my warranty coverage and potential out More

by CantIgnoreMe4ever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vladimir Kochubey , Harvey Gene Wright

Helpful
Report | Print
Dec 16, 2023

Jim Ellis Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com. We'd love to get to the bottom of this and turn things around for you.

November 29, 2023

Dealership Rating
Employee Rating

Loan Pham did a fantastic job setting everything up and making sure it got done in a timely manner! Highly recommend her! More

by jrgarrard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Nov 30, 2023

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Loan delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

November 19, 2023

Dealership Rating
Employee Rating

I like the way you guys let me see the video call underneath the car More

by stonehouzeceo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, David Theriault, Retanza Grier

Helpful
Report | Print
Nov 20, 2023

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

November 19, 2023

Dealership Rating
Employee Rating

Associate that was in contact with me did a great job communicating during time there. More

by Dionte F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Nov 20, 2023

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

November 16, 2023

Dealership Rating
Employee Rating

Seem to be well run. They Appeared to have left off veterans discount on bill. More

by WULFSTAND878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Nov 16, 2023

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

1
2
...
9

Dealership Inventory (363 Vehicles)

used 2021 Chevrolet Blazer car, priced at $24,204
2021 Chevrolet Blazer
used
White exterior
Automatic
Front-wheel Drive
$24,204
View Details
new 2024 Chevrolet Silverado 2500 car, priced at $63,648
2024 Chevrolet Silverado 2500
new
White exterior
Automatic
Four-wheel Drive
$63,648
View Details
used 2022 Ford F-250 car, priced at $48,991
2022 Ford F-250
used
White exterior
Automatic
Four-wheel Drive
$48,991
View Details
new 2024 Chevrolet Silverado 1500 car, priced at $64,675
2024 Chevrolet Silverado 1500
new
Black exterior
Automatic
Four-wheel Drive
$64,675
View Details
new 2023 Chevrolet Suburban car, priced at $80,105
2023 Chevrolet Suburban
new
Black exterior
Automatic
Four-wheel Drive
$80,105
View Details
new 2024 Chevrolet Silverado 1500 car, priced at $54,630
2024 Chevrolet Silverado 1500
new
White exterior
Automatic
Four-wheel Drive
$54,630
View Details
View All Inventory