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Loan Pham
Loan Pham at Jim Ellis Chevrolet of Atlanta

Loan Pham

Service Consultant

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.7
138 Reviews
4.7

138 Reviews

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138 Reviews of Loan Pham

November 05, 2026

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Employee Rating

This is my second visit and both were smooth . I look forward to a truck wash thanks More

by DIIMWEAVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Cusson

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Nov 09, 2026

Jim Ellis Chevrolet of Atlanta responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Chevrolet. If you have any further questions, please don't hesitate to reach out!

October 31, 2026

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Employee Rating

The service advisor Chris was very helpful with information on tire maintenance. I appreciate the tech who pointed out the nails in the tire. More

by Valsmiles2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Luis Valdez, Brian Baker, Chris Epps

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Nov 03, 2026

Jim Ellis Chevrolet of Atlanta responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Chevrolet! If you have any further questions, please don't hesitate to reach out!

October 05, 2026

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Employee Rating

This visit was service for a tire replacement. The tire was replaced and all went well. More

by chinelo79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 06, 2026

Jim Ellis Chevrolet of Atlanta responded

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 30, 2026

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Employee Rating

My service advisor was Loan Pham. She was great. All over it. Had a leak in my vette roof she had it fixed in a few hours More

by FTSUTRAS
Recommend Dealer
Yes
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Oct 01, 2026

Jim Ellis Chevrolet of Atlanta responded

Hi, It’s great to hear Loan took such good care of you and was able to help get the leak in your roof fixed so quickly. We appreciate you choosing Jim Ellis Chevrolet.

September 27, 2026

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Employee Rating

Service was perfect from the scheduling to the appointment itself. Chris Epps was outstanding. Thank you for making the visit easy. More

by NBROTHERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Luis Valdez, Brian Baker, Thomas Jones, Jeff Ryberg, Mike Brown, Tommy Webb , Chris Epps

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Sep 28, 2026

Jim Ellis Chevrolet of Atlanta responded

Hi, we’re glad everything went so smoothly at Jim Ellis Chevrolet, from setting up your appointment to getting the service done. We’re happy Chris made the visit easy. Thanks for taking the time to recognize him.

September 15, 2026

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Employee Rating

Efficient, quality service . Estimated 2 hrs took 2 1/2 including free wash. Looks great More

by douglasbowl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Baker

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Sep 16, 2026

Jim Ellis Chevrolet of Atlanta responded

Hi Douglas, We’re glad the service at Jim Ellis Chevrolet was efficient and that they even took the extra time for your complimentary wash. We’re happy your vehicle left looking great!

September 05, 2026

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Employee Rating

CW was very helpful. Purchase and trade in process was good. Overall good experience buying More

by MITCH.GERSTEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ned Iwuji, Clarence Williams , Adam Toms

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Sep 07, 2026

Jim Ellis Chevrolet of Atlanta responded

Hi Mitch, I’m glad to hear CW was so helpful throughout your purchase and trade in. It’s great that everything went well and you had an overall positive experience buying from Jim Ellis Chevrolet. It was a pleasure helping you with the purchase of your new vehicle.

August 31, 2026

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Loan makes working with the dealership so easy. She always goes above and beyond with kindness that is much appreciated! More

by jrgarrard1
Recommend Dealer
Yes
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Sep 03, 2026

Jim Ellis Chevrolet of Atlanta responded

Hi, I'm glad Loan made your experience at Jim Ellis Chevrolet so easy. It's great to hear that her kindness and willingness to go the extra mile made such a difference. We really appreciate you taking the time to recognize her!

August 13, 2026

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Employee Rating

They will get it right until you’re satisfied. Always willing to meet your needs. More

by OVYNTEN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 15, 2026

Jim Ellis Chevrolet of Atlanta responded

Hi, thank you for recognizing the effort our team puts into taking care of our customers. It means a lot to know you’ve had a positive experience with Jim Ellis Chevrolet.

July 31, 2026

Dealership Rating
Employee Rating

I had a great experience getting my truck serviced at the dealership. The service was professional, efficient, and everyone I interacted with especially Loan Pham was friendly and helpful. She kept me inform More

by SHERRE87
Recommend Dealer
Yes
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