Jim Ellis Chevrolet of Atlanta - Service Center

Oil change Travel for work was home over the weekend,went in for an oil change didn’t have an appointment but Vladimir got me in in out within an hour and a half Travel for work was home over the weekend,went in for an oil change didn’t have an appointment but Vladimir got me in in out within an hour and a half . Very thankful for all involved More

Great Service Louis, my service tech, was outstanding in handling my repair problems. The service repair was short, so I didn't have to wait long. Great job and ser Louis, my service tech, was outstanding in handling my repair problems. The service repair was short, so I didn't have to wait long. Great job and service!!!! More

NOT GOOD Emails of disapproval were sent to supervisors that's all I have to say. Brandon Colon did reach out to me and I do appreciate it however for the inco Emails of disapproval were sent to supervisors that's all I have to say. Brandon Colon did reach out to me and I do appreciate it however for the inconvenience and poor customer service I feel that I could have received discount on my services. No compensation was offered for my inconvenience. More

Suburban and Bolt service We've had excellent service for our 200K+ mile Suburban for 10 years. Recently we had a minor repair for our brand-new Bolt. This service department i We've had excellent service for our 200K+ mile Suburban for 10 years. Recently we had a minor repair for our brand-new Bolt. This service department is awesome! More

I am very satisfied for yesterday service.I It takes very quickly and the job so clean am very happy.This care makes me happy on my sebrebane Chevy.I be their for my next service. It takes very quickly and the job so clean am very happy.This care makes me happy on my sebrebane Chevy.I be their for my next service. More

Vlad. If it weren't for Vlad and his absolute dedication to customer service. I would go someplace else. Noone else will look my way when I walk the door. E If it weren't for Vlad and his absolute dedication to customer service. I would go someplace else. Noone else will look my way when I walk the door. Ex: yesterday, I came in and waited 5-10 minutes and NOONE said a word to me. The people not on calls, nor the people the ended their phone calls. Vlad was outside with another customer! But as soon as he came in the door he acknowledged me and took care of my 2017 that I bought from this dealership. I really don't feel welcomed, nor appreciated by your service team. This is why I feel that business isn't appreciated. If it's not, I can go somewhere else. More

Great Customer Service!!!!!! I was pleasantly surprised by the personal service I was given, I felt like I was important and not just a number! Brandon was very knowledgeable and I was pleasantly surprised by the personal service I was given, I felt like I was important and not just a number! Brandon was very knowledgeable and thorough when going over my vehicle and what was needed and even setting up my return appointment in 3 months. More

Outstanding service center and excellent staff. This was my first time visiting this service center. By far, this is one of the best sevice experiences I’ve ever had. I’m completely satisfied with This was my first time visiting this service center. By far, this is one of the best sevice experiences I’ve ever had. I’m completely satisfied with the work that was completed for my Buick LaSabre. Beyond normal maintenance completed, I also chose to have the car washed and waxed. Wow. I didn’t recognize my 2001 LaSabre when they got done detailing it. Thanks for the outstanding service. More

Customer Service Is Always Excellent! The Service Advisers are excellent. They provide thorough explanations and keep you informed every step of the way. My sister-in-law also uses this The Service Advisers are excellent. They provide thorough explanations and keep you informed every step of the way. My sister-in-law also uses this service department and her experience mirrors mine. More