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Jim Ellis Chevrolet of Atlanta - Service Center

Atlanta, GA

4.4
2,738 Reviews

2,738 Reviews of Jim Ellis Chevrolet of Atlanta - Service Center

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July 02, 2018

I was over charged for oil change. Oil change took to long was charged too much. I was offered nothing I wish I could give my car back. No one calls me back when I have a problem. Bad d More

by jhenderson196
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Valdez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

Jim Ellis Chevrolet of Atlanta responded

We apologize that this visit with us has been so troublesome. We’ll get with the personnel related to the transaction to figure out what went wrong. As far as the change in location goes, we are constantly growing and to keep up with our demand we are in the process of building bigger and better things! Thank you for bringing this to our attention!

July 02, 2018

Brandon Colon - very professional Brandon Colon was very courteous and explained work and cost of each service. He was very professional If I had a complaint there were not enough peo More

by LMOORE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Colon
Jul 03, 2018 -

Jim Ellis Chevrolet of Atlanta responded

Lmoore3, your positive review means a lot to us and we’re happy we could help you!

July 02, 2018

The best Hello and the fastest professional service place to go and get your car in handled. For any reasons. I would be bringing my car back for service. More

by N4RIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2018 -

Jim Ellis Chevrolet of Atlanta responded

Your comments keep us motivated and working hard for all our guests, N4ric! Thank you for writing this fantastic review and giving our dealership such a high star rating!

July 02, 2018

Quality Very friendly and positive about there work Very professional There level of a quality experience was outstanding. I just wish Fred could have found m More

by PAUL.RENICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Colon, Fred Gamble
Jul 03, 2018 -

Jim Ellis Chevrolet of Atlanta responded

Paul.renick, thank you for writing this fantastic review and giving our dealership such a high star rating!

June 29, 2018

Replacement of left turn signal socket Problem with turn signal was corrected with replacement of socket and bulb. Robert and the tech did great job in getting the light fixed. My thanks More

by ATLANTABLH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sigman
Jul 01, 2018 -

Jim Ellis Chevrolet of Atlanta responded

Hello, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

June 29, 2018

Excellent Work The body shop has the experience to put a car back as close to original as possible. They did an fantastic job on my repair. Thank You. More

by CLOWN_TRIGGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger
Jul 01, 2018 -

Jim Ellis Chevrolet of Atlanta responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!

June 29, 2018

Great Service I am upset that the Express Lanes are closed but the Service Center still provided great customer service. I was a pop-up but they were able to squeez More

by VKIRK42A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2018 -

Jim Ellis Chevrolet of Atlanta responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! If you're ever in need of more help, please let us know! We hope you have a great day!

June 28, 2018

Brakes service Did awesome job as usual I never complain when I take my vehicle to Jim Ellis. I won’t take my vehicle anywhere when I need certain things done to it More

by KSCOLLINS88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Colon, Robert Sigman
Jun 30, 2018 -

Jim Ellis Chevrolet of Atlanta responded

Hello, we're glad you had such a wonderful experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

June 27, 2018

All went well,excerpt it took longer than what it normally t All went well, excerpt it longer time than what it normally takes me for an oil change and car wash, due to shortage of staff. More

by EOKWARA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Banks
Jun 28, 2018 -

Jim Ellis Chevrolet of Atlanta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Chevrolet for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for your business! Take care!

June 26, 2018

First Mtce Check Service was excellent and on time as promised. Setting up appointment was easy and the time was honored as scheduled. This was an excellent service More

by CNTAYLOR1909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Jim Ellis Chevrolet of Atlanta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Chevrolet for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

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