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Jim Ellis Chevrolet of Atlanta - Service Center

Atlanta, GA

4.4
2,738 Reviews

2,738 Reviews of Jim Ellis Chevrolet of Atlanta - Service Center

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June 07, 2018

Thank you so much Aramis and Rosetta !! I appreciate your superb service and knowledge every time I need service on my vehicles. i look forward to working with you again In the future. More

by AMBER2Q
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosetta in checkout always amazing and very helpful!!!, Aramis Frazier
Jun 13, 2018 -

Jim Ellis Chevrolet of Atlanta responded

Your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

Jul 13, 2018 -

Jim Ellis Chevrolet of Atlanta responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

June 06, 2018

Long wait- Mediocre service I was there to replace a front driver’s side tire. I had been told previously that I would be receiving a $25 discount. The agent said he didn’t kno More

by MPJOHNSON24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Colon, Aramis Frazier
Jun 08, 2018 -

MPJOHNSON24 responded

I am so thankful to have been called by management. It was explained that my truck was handled properly. I feel very assured that everything is in ithe right place. Thank you Jim Ellis Chevrolet! I will visit again.

June 06, 2018

Always an awesome experience Vladimir is awesome always takes care of me and handles my issues with a friendly welcoming attitude. I will continue to bring my car for servicing h More

by MAURICE.MCNEELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2018 -

Jim Ellis Chevrolet of Atlanta responded

Maurice, your positive review means a lot to us and we’re happy to hear Vladimir always provides you with quality care. Thank you so much for choosing Jim Ellis Chevrolet as your first choice for service!

June 06, 2018

Dependable, honest and gracious The waiting areas are very comfortable and the service personnel kind, gracious and knowledgeable. They seem to want to help you as much as they can, More

by SUZANNEHARRISON_108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver Tony
Jun 13, 2018 -

Jim Ellis Chevrolet of Atlanta responded

It is our commitment to provide our customers with comfortable facilities as well as professional and kind service! Please let us know if there is ever anything else we can do for you! Safe travels!

June 06, 2018

The wait time is terrible!!!!! I love bringing my car to you for service....Valdimir is terrific...very professional BUT the wait is unbearable .....almost 3 hours for an oil chang More

by NUNN2401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2018 -

Jim Ellis Chevrolet of Atlanta responded

Hello, thank you; we appreciate all of your feedback! We hope to provide you with faster service during your next oil change visit with us. Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2018

complete. quick. The service was quick and efficient. People were very friendly service. The services required were covered under warranty so that made it even bette More

by PPITOSCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aramis Frazier
Jun 07, 2018 -

Jim Ellis Chevrolet of Atlanta responded

We are pleased to hear our team delivered quick and efficient service! Please don't hesitate to reach out to us if there's anything more we can do.

June 05, 2018

Very good Please update my.chevy web information. I would clean peoples cars after service like Jim Ellis Audi and Porsche deals do. Thank you and have a great More

by samkhair50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Colon
Jun 07, 2018 -

Jim Ellis Chevrolet of Atlanta responded

Hello there, thank you; we appreciate your feedback! If you have any questions or concerns, please give us a call so that we can further address them. We're always happy to help!

June 05, 2018

Recall work Excellent service. Robert was very responsive and professional. I was kept informed daily on the progress. I would definitely recommend this dealershi More

by ALISSABATTLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sigman
Jun 07, 2018 -

Jim Ellis Chevrolet of Atlanta responded

Alissa, we are happy to hear you enjoyed working with Robert! If you're ever in need of more help, please let us know!

June 05, 2018

Not customer service oriented I scheduled an oil change, asked how long it would take. I was informed that it would be 1 hour to 1 hour and a half. After almost 2 hours of waiting More

by SC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Colon, Robert Sigman, Aramis Frazier
June 03, 2018

Cabin air filter I needed to change the air filter. I was helped right away. I also got a discount they were offering I. The month of May. I was pleased.. More

by Isabel Zawoun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cortez Heath
Jun 05, 2018 -

Jim Ellis Chevrolet of Atlanta responded

We're glad to hear our staff could be so helpful! If you ever need anything additional, please let us know! Take care!

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