Jim Ellis Chevrolet of Atlanta - Service Center

Extremely good service. I couldn't get the A/C to work. I've only had the car for 12 years :) I didn't have the A/C button on. I felt like a fool, but no one mentioned my mi I couldn't get the A/C to work. I've only had the car for 12 years :) I didn't have the A/C button on. I felt like a fool, but no one mentioned my mistake. They checked out the A/C and didn't charge me. It's the kind of service that keeps me coming back, even though I live across town now. In short I've always gotten great service at J.E. Chev. Oh, and the cleanliness of the place is top notch. You could give some pointers to Kroger about their restrooms. Robert Sigman was great. Loved his sense of humor. Also, very nice young man who greeted me and showed me where to park when I first came in. More

Nightmare place to take a corvette I took my corvette to this dealer and what a mess, started with being told that even though i made an appointment i would not be guaranteed they got t I took my corvette to this dealer and what a mess, started with being told that even though i made an appointment i would not be guaranteed they got to my car for 1-2 weeks and oh by the way, you have to wait in yet another line for a loaner which nobody told me so that was fun. I had my roof that creaked from day 1 repaired and with only 10k miles on a 2.5 year old car that was of course not covered by the warranty, so $700 later the roof did not irritate me on an 85k car. The cupholder never clicked in so the new one the replaced with did not work either but they were happy to take my $75 for a new xxxxty plastic piece that is worthless. 2 weeks later i called and they said oh yeah, your car has been ready for a few days, but dont call the customer that would be too easy. Lastly i waited 30 minutes to pay for all the crap i never should have paid for and then my car rolls up, finally, and its filthy cause it sat outside for two weeks and looked like absolute crap. Thanks you Jim Ellis Chevrolet, i look forward to getting my money back on the useless cup holder and taking my car elsewhere. More

GREAT SERVICE ALTHOUGH MY CAR LEFT ME STRANDED FOR THE SECOND BEFORE MY 1ST OIL CHANGE, THE SERVICE DEPARTMENT REPAIRED MY CAR QUICKLY AN TREATED ME GREAT. ALTHOUGH MY CAR LEFT ME STRANDED FOR THE SECOND BEFORE MY 1ST OIL CHANGE, THE SERVICE DEPARTMENT REPAIRED MY CAR QUICKLY AN TREATED ME GREAT. More

Great Service Experience Aramis is a first rate customer experience leader. Set the right expectations; communication was regular and effective, and delivered the desired out Aramis is a first rate customer experience leader. Set the right expectations; communication was regular and effective, and delivered the desired outcome. Highly recommend him. More

Dashboard went crazy and car wouldn't start When my car wouldn't start, I had it jump-started and went straight to Jim Ellis Chevrolet Service. Vladimir took care of me and my car in the kindest When my car wouldn't start, I had it jump-started and went straight to Jim Ellis Chevrolet Service. Vladimir took care of me and my car in the kindest, most efficient way possible. He kept me informed of the progress they were making and called when the car was ready. When I went to pick up the car, some information was missing (my fault, not theirs) and Robert got the information for me and finished the paperwork quickly. Customer service was excellent from start to finish, including the young man who brought the car around. Best of all, my car is running perfectly. More

Repair One of the best experience considering another Chevrolet dealership could not determine root cause even after riding along with me as a passenger. Wi One of the best experience considering another Chevrolet dealership could not determine root cause even after riding along with me as a passenger. Within a single visit to Jim Ellis, their Master Corvette accurately diagnose and demonstrated the problem. The diagnosis: bent rim. More

Great experience Had a great experience. Express services but they were also very detailed in inspections. Made me feel very comfortable and updated on upcoming option Had a great experience. Express services but they were also very detailed in inspections. Made me feel very comfortable and updated on upcoming options for my vehicle. More

Car Wouldn't Start//Routine Maintenance Too Our car wouldn't start Sunday morning. Had it jumped off and we saw an Engine Malfunction indicator lit up. Drove it in on Monday - Memorial Day - a Our car wouldn't start Sunday morning. Had it jumped off and we saw an Engine Malfunction indicator lit up. Drove it in on Monday - Memorial Day - and got with Vladimir in your Service Dept who we like working with on all of our vehicles. He called the next day to share with us what had happened, and we asked him to get the oil changed & rotate and balance our tires too. Vlad - and everyone else's - in Jim Ellis Service Dept are "so nice" & "so good//so helpful" to work with. We would "highly recommend" your Service Dept. More

Car would sometimes not start. Great customer service. Robert is a great customer service consultant. He was very pleasant and took the time to understand the nature of my concern. Great customer service. Robert is a great customer service consultant. He was very pleasant and took the time to understand the nature of my concern. More