Jim Ellis Chevrolet of Atlanta - Service Center

He was patient, knowledgeable about the unit, and really listened to us about what we were looking for. Reviewed the vehicle history with us. Nothing was hidden. There was no pressure. listened to us about what we were looking for. Reviewed the vehicle history with us. Nothing was hidden. There was no pressure. More

Car was dropped off Sunday the 17th to the dealership. Diagnostic was scheduled for Wednesday the 21st. The 21st rolls around and someone reaches out to say they can't look at the car till Saturday the 25 Diagnostic was scheduled for Wednesday the 21st. The 21st rolls around and someone reaches out to say they can't look at the car till Saturday the 25th. I get contacted the 25th in the morning saying they should have an update later in the day. I don't hear anything all day so at 5pm I have to call the dealership. I have to wait on hold forever to finally get someone to tell me that no one has every ran a diagnostic on my car yet. So two hours before the dealership closes on the 25th someone is finally looking at my car. If there was any type of communication at all from the dealership about delays that would have been helpful. Instead just silence. More

It was good. As always, I had a good, informative, and professional experience at Jim Ellis Chevrolet. As always, I had a good, informative, and professional experience at Jim Ellis Chevrolet. More

Excellent service The representative was very helpful was able to get my car in and out Thanks. able to get my car in and out Thanks. More

Efficient , easy process , very helpful Helped me with everything i needed Answered all my questions everything i needed Answered all my questions More

I was at the collision center. Paul was great Paul was proactive and took care of me Paul was great Paul was proactive and took care of me More

The dealership is great and always refer friends and relatives . Even though I had two bad experiences I would always refer. relatives . Even though I had two bad experiences I would always refer. More

They were punctual and did a great job of summarizing the service they did (and provided a video). service they did (and provided a video). More

Honest and straightforward. I'll be back for additional maintenance/diagnostics soon. I didn't feel like I was being yanked around for money I didn't have to spend. I'll be back for additional maintenance/diagnostics soon. I didn't feel like I was being yanked around for money I didn't have to spend. More

They were very helpful all good Would tell my friends to come to Jim Ellis for all repairs needed come to Jim Ellis for all repairs needed More