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Retanza Grier
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145 Reviews
145 Reviews
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145 Reviews of Retanza Grier
June 15, 2024
Ratanza as always was awesome to work with. She as my services provider made sure the job to my car was done kept me up to date on everything and most important, saved me money. She is friend She as my services provider made sure the job to my car was done kept me up to date on everything and most important, saved me money. She is friendly and kind and knows how to take care of her customers. Give her a raise...kudos More
by MSHUMPERT1
Verified CustomerOther Employees Tagged: Elise Schaaf
Helpful 
June 13, 2024
The Service Manager was very helpful and was the only positive encounter that I had. positive encounter that I had. More
by korysutter3
Other Employees Tagged: Jason Blanchard
June 06, 2024
Great check in process. From that point on, nothing was as described. Paid before picking up the car the first time, but had to return twice because the work was not complet From that point on, nothing was as described. Paid before picking up the car the first time, but had to return twice because the work was not completed. After the second time I returned, I was refunded for the incomplete service. I bring the car to the dealership to get the work done once and done right. I wouldn’t bring my car back to this dealership. More
by Phil Borroni
Other Employees Tagged: Jason Blanchard
June 05, 2024
Started out a little bumpy but the end result satisfied . I will definitely go back for my car service needs I will definitely go back for my car service needs More
by bondcontessa
Other Employees Tagged: David Theriault, Jason Blanchard
June 05, 2024
My experience was good. I do wish that the repair could have been completed in less than a week and that there could have been more communication about the status. I appreci I do wish that the repair could have been completed in less than a week and that there could have been more communication about the status. I appreciate the video sent by the technician!!! More
by Judy
June 02, 2024
I was EXTREMELY IMPRESSED with my visit at Jim Ellis Chevrolet. Retanza Grier immediately sprang into action and was amazing in answering all of the 100 questions x 100 phone calls that I had for her. Chevrolet. Retanza Grier immediately sprang into action and was amazing in answering all of the 100 questions x 100 phone calls that I had for her. And, each timte I called, she was very upbeat, and pleasant. She never made me feel like “ Ugghh, she’s calling again” . I am a Senior and a female so, she helped me understand why each service repair was needed to help my vehicle operate more efficiently . She also pointed out ways the car was probably running that I did not mentioned to her; she was right, so I felt confident SHE KNOWS HER BUSINESS!! My automobile was not there very long and the parts needed for repair were at the facility. It’s been about two weeks since I picked my vehicle up from the service department and it is still PURRRRRING like a kitten. It almost seems like even the air conditioner is blowing cooler air. Thank you, Retanza Grier 🥰🥰 and Jim Ellis Chevrolet. More
by Chunter
May 09, 2024
This dealership service department is super slow. They had my car over a week before the diagnostic test was completed. They did the work in two days. I had to call them because they don’t call you l They had my car over a week before the diagnostic test was completed. They did the work in two days. I had to call them because they don’t call you like they say they will. More
by Carolyn.nichols
April 20, 2024
Luis was very helpful. Dealership they’re not interested in us as a customer I won’t come back Thank you Dealership they’re not interested in us as a customer I won’t come back Thank you More
by Acastanedaess
Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, David Theriault, Loan Pham, Michael Fair, Jason Blanchard , Orlando Jeffrey, Claudine Mathews
