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Jim Ellis Chevrolet of Atlanta - Service Center
Atlanta, GA
2,738 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,738 Reviews of Jim Ellis Chevrolet of Atlanta - Service Center
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May 15, 2018
3 hours to do an oil change and dented my driver's side door I had an 11:40 a.m. appointment. I came in 40 minutes early as I had a 1p.m. meeting with a non-profit that I just started working part-time with, Geo I had an 11:40 a.m. appointment. I came in 40 minutes early as I had a 1p.m. meeting with a non-profit that I just started working part-time with, Georgia Prostate Cancer Coalition. My car was ready around 1:15 p.m. It had been washed, but there was a fresh dent in the driver's door. They had someone to remove the dent, but of course that took another 90 minutes. I was so angry, I could not speak, because if I did, it would not have been nice. Oh, everyone was apologetic, but there were no offers of lunch, to take me somewhere to get lunch, or anything. At least the gentleman that checked in my car admitted that he did not see the dent in the car door when he looked over the car when he checked it in. But, I am not a happy camper and would like to know if I can switch my maintenance contract to another dealer. More
by RBPITTS88
Verified CustomerEmployees Worked With
I don't recall their names. I don't care. You should have the names of all of the people that spoke with me and handled my vehicle.
May 15, 2018
Scheduled Service I only take my car to Jim Ellis Chevrolet for service. They are friendly, give accurate time frames for repairs so that you can plan accordingly, and I only take my car to Jim Ellis Chevrolet for service. They are friendly, give accurate time frames for repairs so that you can plan accordingly, and have a clean lounge area. More
by patrick.j.fischer40
May 14, 2018
Nail In Tire I had low tire pressure (in the 20s) on the back right passenger tire (I noticed it Friday). On Saturday morning, I brought car in to be serviced. Lui I had low tire pressure (in the 20s) on the back right passenger tire (I noticed it Friday). On Saturday morning, I brought car in to be serviced. Luis was the one that "helped" me. I told him that there is possibly a nail in my tire, so if there is can he fix it; if there isn't a nail, then just fill it with air. I waited 15-20 minutes, the porter drove me car back around and I asked him was the car okay, and he said yes. I never spoke to Luis since I first arrived. I went home and I checked my tire and there was a nail in there. I went back up to the dealership and I spoke to another associate that worked there and he stated that if a new tire wasn't covered in your warranty then they couldn't fix it. I'd have to get it patched elsewhere. I left, but I called Chevy and spoke with Lisa. Lisa told me that my tire was covered under the warranty that I had; so, she made me an appointment to get me car serviced on Monday. I arrive Monday and speak with Robert. Robert said that my tire wasn't covered. So, basically I was given the run around. If i never found the nail in my tire and something were to happen, then what??? I would like your techs to be a little bit more thorough next time... More
by mcrich2011
May 14, 2018
Oil change Very friendly and fast The representative was helpfu and kept me up to date on the status of my vehicle. I would recommend Jim Ellis to my family Very friendly and fast The representative was helpfu and kept me up to date on the status of my vehicle. I would recommend Jim Ellis to my family and friends. More
by GULLEYWITZ2894
Employees Worked With
May 14, 2018
Took care of all me needs and were freindly. Very good experience!! They explained what was need to repair my rear windshield wiper fluid and to reschedule body work in the future with team requi Very good experience!! They explained what was need to repair my rear windshield wiper fluid and to reschedule body work in the future with team required on site to repair. More
by JOHN.POSA
Employees Worked With
Matthew Braun, Aramis Frazier, Cortez Heath
May 14, 2018
Excellent service as always. Vladimir is exceptional. Excellent service every time. A tad expensive but worth it. Have brought my corvette in mutiole times over tge past 3 years w Vladimir is exceptional. Excellent service every time. A tad expensive but worth it. Have brought my corvette in mutiole times over tge past 3 years with similar results. Just wish they had one more Vette mechanic. More
by LSUJIM
Employees Worked With
May 14, 2018
Always customer focused Always very helpful and friendly. Their people are just super. So nice. They truly look out for the customer. I will always use Jim Ellis. Always very helpful and friendly. Their people are just super. So nice. They truly look out for the customer. I will always use Jim Ellis. More
by TOMEALLEN
May 10, 2018
Recent Service on my 2014 Corvette Found people to be very friendly & helpful . Actually had a Corvette technician do oil change & proper services. Car was returned within the 2 hours Found people to be very friendly & helpful . Actually had a Corvette technician do oil change & proper services. Car was returned within the 2 hours estimated More
by JMARTEL6
Employees Worked With
Robert Sigman
May 10, 2018
A great team Their service team is great. I feel safe after major repairs to my Suburban. I never feel taken advantage of and they only do the work needed. Simply Their service team is great. I feel safe after major repairs to my Suburban. I never feel taken advantage of and they only do the work needed. Simply good service. More
by On the Road Again
May 09, 2018
Mechanics slacking Robert is very professional, but this is the second time the mechanic did not add windshield fluid and the low fluid warning keeps coming on. Robert is very professional, but this is the second time the mechanic did not add windshield fluid and the low fluid warning keeps coming on. More
by F. R.
Employees Worked With
Robert Sigman
