Jim Ellis Chevrolet of Atlanta - Service Center

The dealership was good but my advisor was the worse experience. I guess he was upset that I didn’t get the work done at that moment and so when I came to get my car, someone tried to get him and let hi experience. I guess he was upset that I didn’t get the work done at that moment and so when I came to get my car, someone tried to get him and let him know I was there, he talked pass me to them, walked pass me twice and looked at me. Not one time did he introduce himself in person or even acknowledge me and he is who I had been texting about my car the entire time. I had not seen him in person because I had dropped my car off at night when they were closed. He was rude. He had no customer service, and what he gave through text message when he thought he would get my money was so different in person. I had all the intentions to bring my car back and have it fixed at Chevy however, I’m grateful I was able to see his true colors and if I do return, I will make sure to state that he will not be my advisor. More

The service is always good. Really like working with Vladimir Kochubey. He is always helpful. Really like working with Vladimir Kochubey. He is always helpful. More

I have been a loyal Jim Ellis customer since 2013 when I bought my first new Tahoe- a 2013 LTZ. Everyone at Jim Ellis has treated me fantastically, especially Vlad in the Service Dept for many years and bought my first new Tahoe- a 2013 LTZ. Everyone at Jim Ellis has treated me fantastically, especially Vlad in the Service Dept for many years and most recently Reggie in sales when I bought my new 2025 Tahoe RST. I plan to continue to be a steady Jim Ellis customer. More

Vehicle was ready when I arrived, and Reggie had paperwork prepared. Reggie took required time to show me all features of the vehicle. Financing was easy. paperwork prepared. Reggie took required time to show me all features of the vehicle. Financing was easy. More

Disappointing Not responsive. Left two messages and no one called back. Brought car in three times for the same problem. Charged a diagnostic fee multiple times. Left two messages and no one called back. Brought car in three times for the same problem. Charged a diagnostic fee multiple times. More

Great staff. Clean vehicle. They delivered when they said they would. Ive I was happy with the experience. Clean vehicle. They delivered when they said they would. Ive I was happy with the experience. More

All good. They said it would be 7 days before they could look at car, and it was They said it would be 7 days before they could look at car, and it was More

Michael was awesome! He listened to my concerns and helped me figure out what was best to keep my vehicle running and safe. I greatly appreciate him and the mechanic staf He listened to my concerns and helped me figure out what was best to keep my vehicle running and safe. I greatly appreciate him and the mechanic staff! My only point of dissatisfaction is the cashier. I was not made aware of a surcharge for using my credit card. It added an additional $111 to my already $3900 bill. I understand that there was a line and it was the end of the day, but if I were informed prior to her running my card, I would have paid with debit or cash. More

It was a great experience Working with the service Dept. Thank you Thank you NICK Thank you Thank you NICK More

I was very pleased with Nicholas. He was courteous and communicated effectively. He explained what my inspection would entail along with my oil change. He initially thought it would t He was courteous and communicated effectively. He explained what my inspection would entail along with my oil change. He initially thought it would take 2 hours, which was fine. But, it only took 1 hour. I'm very pleased with my service. More