Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Jim Ellis Ford Sandy Springs - Service Center
Atlanta, GA
58 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
58 Reviews of Jim Ellis Ford Sandy Springs - Service Center
Sort by
September 29, 2021
Great service & pleasant staff. Made me feel at ease & quickly got my car serviced. I will come back all the time quickly got my car serviced. I will come back all the time More
by Darnell
Helpful September 18, 2021
Did not service my vehicle properly. I was charged for services and I have a service plan. services and I have a service plan. More
by jonsanders45
Employees Worked With
September 10, 2021
The old dealer did a terrible job on the brakes using after mark pads without telling me . The first thing Ellis came out and told me after checking the breaks was that the initial pad replacement was do after mark pads without telling me . The first thing Ellis came out and told me after checking the breaks was that the initial pad replacement was done with after market pads and did I know this ? The answer was no . Dishonest to say the least ! Ellis did the job the right way and I am very satisfied . The service contact gentlemen was excellent. Thank you More
by howieseidelrednick
August 31, 2021
Great service department with honest diagnosis and pricing. Really appreciate the veteran / first responder discount as well. Nice they acknowledge service to country and the community! pricing. Really appreciate the veteran / first responder discount as well. Nice they acknowledge service to country and the community! More
by F150 5.0 4x4
Employees Worked With
Josh
August 25, 2021
I had a fast yet thorough oil change, complete with them vacuuming and washing the car. Enjoyed the lounge area where I was able to have some refreshments and connect to WiFi while I waited. vacuuming and washing the car. Enjoyed the lounge area where I was able to have some refreshments and connect to WiFi while I waited. More
by Art A
Employees Worked With
Ariq
July 09, 2021
Service advisor, Joshua was PERFECT!!!He stepped up to Service advisor, Joshua was PERFECT!!! He stepped up to the plate for me. My truck is running GREAT and Joshua met ALL my expectations in processing Service advisor, Joshua was PERFECT!!! He stepped up to the plate for me. My truck is running GREAT and Joshua met ALL my expectations in processing my claim More
by Ford f250
Employees Worked With
Joshua
July 05, 2021
Bought my Escape Hybrid in for complete diagnostics due to smoking issue. Turned out to be overfilled oil. Location lied never got diagnostics fake repair for $505.00. Stay away!!! to smoking issue. Turned out to be overfilled oil. Location lied never got diagnostics fake repair for $505.00. Stay away!!! More
by Hqtywil
May 21, 2021
I love Jim Ellis Sandy Springs because of their excellent customer service, and quality service. Bryson was very attentive and kept me informed of the progress of my car’s service. He was able to assist me w customer service, and quality service. Bryson was very attentive and kept me informed of the progress of my car’s service. He was able to assist me with the additional services my car needed. The complimentary car wash is awesome! 😊🌻🎉 More
by ellapatrick
Employees Worked With
Denise, Bryson Paulding
