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Jim Ellis Kia of Kennesaw
Kennesaw, GA
5,650 Reviews
Jim Ellis Kia of Kennesaw is a full-service new and certified pre-owned dealership that opened in 2018 and is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Jim Ellis Kia of Kennesaw is a member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 5,650 reviews
June 15, 2024
Courteous sign in, followup on status done in timely manner. No hassles.Quick appt. to have service done. manner. No hassles.Quick appt. to have service done. More
by kathyjeangk
Verified CustomerEmployees Worked With
Helpful June 15, 2024
Dealership was very easy to work with and would definitely recommend to others. Larry made my process very easy! definitely recommend to others. Larry made my process very easy! More
by Barthelemyivielle
Employees Worked With
June 14, 2024
Mackenzie, was through, pleasant to work with. Responded timely to my questions and delivered the car to my home. She set up my phone connection and the digital wallet upon delivery. All in al Responded timely to my questions and delivered the car to my home. She set up my phone connection and the digital wallet upon delivery. All in all a very nice experience. More
by MARK
June 14, 2024
Terrible communication and customer service. Did not return any phone calls, was given the run around every time that I called. Was told 2-3 days for work to be completed, ended up being 10. Whe Did not return any phone calls, was given the run around every time that I called. Was told 2-3 days for work to be completed, ended up being 10. Whenever I was in contact with any staff, they were very rude and gave me no answers. More
by erinmaureenredmond
June 14, 2024
Great customer service, very efficient and communication was excellent. Two recall updates were completed on my 2021 Kia Telluride SX. was excellent. Two recall updates were completed on my 2021 Kia Telluride SX. More
by Tinawrightsrb
June 14, 2024
I had a great experience shopping with them . They also provided me the best rates! They also provided me the best rates! More
by Wangura126
June 13, 2024
We went to test drive and were greeted promptly by sales. We discussed the model we wanted and had pleasant conversations with Rhon, Katherine, and Mike We discussed the model we wanted and had pleasant conversations with Rhon, Katherine, and Mike More
by thrash327
June 13, 2024
I have a 2013 Sorento. Jim Ellis Kia did almost all of the maintenance 'til the 10 year warranty ran out. It's still in tiptop shape thanks to Kia service. Now that I am w Jim Ellis Kia did almost all of the maintenance 'til the 10 year warranty ran out. It's still in tiptop shape thanks to Kia service. Now that I am widowed, I can trust them to keep it that way. More
by ajmahle
Employees Worked With
June 13, 2024
Jim Ellis KIA is a great place to buy a car. Our salesman, Jack Stricklin had great knowledge of the models we were interested in and once we decided the transaction went seamlessly. Thank you J Our salesman, Jack Stricklin had great knowledge of the models we were interested in and once we decided the transaction went seamlessly. Thank you Jim Ellis for making this a comfortable, informative without pressure, experience. More
by PATTYREITH49
