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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,667 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,667 reviews
July 31, 2025
Very easy to work with and all seem very friendly. They were helpful with anything we might have had questions with dealing with the car. They were helpful with anything we might have had questions with dealing with the car. More
by Acn
Verified Customer
July 31, 2025
Very clean dealership! Everyone was kind my sales guy Eddie Thornton was very knowledgeable and got me into the car I wanted! I was and out! Exceptional customer service! A Everyone was kind my sales guy Eddie Thornton was very knowledgeable and got me into the car I wanted! I was and out! Exceptional customer service! Answered all of my concerns and got me a reasonable car note! Thanks again for all your help! It was a pleasure to do business with you! More
by shavvonr
Employees Worked With
July 31, 2025
Great staff, everyone friendly, service timely and efficient. Great, excellent, clean, nice atmosphere, will be efficient. Great, excellent, clean, nice atmosphere, will be More
by BETTYJOPOPE
July 29, 2025
Had oil change and routine maintenance and recall done. Was in and out in 90 minutes. Staff was courteous and quick. Recommended but did not push some additional work which we were able to complete ourselv Was in and out in 90 minutes. Staff was courteous and quick. Recommended but did not push some additional work which we were able to complete ourselves (cabin air filter replaced, gas treatment). More
by S_FLETCHER
Employees Worked With
July 29, 2025
Service advisors are nice but the porters are careless. They always change my vehicles settings especially the seat. And they always leave that plastic seat covering, the paper floor covering and that numb They always change my vehicles settings especially the seat. And they always leave that plastic seat covering, the paper floor covering and that number sign that hangs from the rear view. It’s really annoying to have to grab all of it and throw it away. Also, twice I’ve seen them drive my truck up very aggressively and I don’t like it. They should know better to drive a customers car with a little more care instead of like a fast and furious race car. More
by MIMUCF
July 28, 2025
Cailyn was professional and friendly. Communicated very well throughout the process. Stephen was thorough and efficient and communicated throughout the process and made several recommenda Communicated very well throughout the process. Stephen was thorough and efficient and communicated throughout the process and made several recommendations to improve my vehicles performance. More
by Timataylor.tt
Employees Worked With
Calling Quinn and Stephen Luyo
July 26, 2025
Staff was kind and friendly but never pushy. They were quick to assist us in finding the exact vehicle we were looking for. They were quick to assist us in finding the exact vehicle we were looking for. More
by DM17
July 25, 2025
Professional, answered all concerns, friendly, patient, never rushed me, allotment to call back if needed. never rushed me, allotment to call back if needed. More
by CATHYCONNELL
July 24, 2025
Kris is welcoming and helpful. He is puts customers at ease. Service is efficient and I stay informed throughout the process. He is puts customers at ease. Service is efficient and I stay informed throughout the process. More
by anna r
Employees Worked With
