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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
5,650 Reviews
Jim Ellis Kia of Kennesaw is a full-service new and certified pre-owned dealership that opened in 2018 and is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Jim Ellis Kia of Kennesaw is a member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 5,650 reviews

June 15, 2024

Courteous sign in, followup on status done in timely manner. No hassles.Quick appt. to have service done. More

by kathyjeangk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norris Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

June 15, 2024

Dealership was very easy to work with and would definitely recommend to others. Larry made my process very easy! More

by Barthelemyivielle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Perdersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Mackenzie, was through, pleasant to work with. Responded timely to my questions and delivered the car to my home. She set up my phone connection and the digital wallet upon delivery. All in al More

by MARK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Terrible communication and customer service. Did not return any phone calls, was given the run around every time that I called. Was told 2-3 days for work to be completed, ended up being 10. Whe More

by erinmaureenredmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diana Bell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Magruder
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Great customer service, very efficient and communication was excellent. Two recall updates were completed on my 2021 Kia Telluride SX. More

by Tinawrightsrb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Billings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, Your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

June 14, 2024

He was very thorough and moved as fast as possible to help me get to dinner with my son. 😁 More

by Dianne Eubanks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhon Lee
Jun 15, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi Dianne, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

June 14, 2024

I had a great experience shopping with them . They also provided me the best rates! More

by Wangura126
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo Ospina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Garman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, thank you for sharing your experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

June 13, 2024

We went to test drive and were greeted promptly by sales. We discussed the model we wanted and had pleasant conversations with Rhon, Katherine, and Mike More

by thrash327
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhon Lee
June 13, 2024

I have a 2013 Sorento. Jim Ellis Kia did almost all of the maintenance 'til the 10 year warranty ran out. It's still in tiptop shape thanks to Kia service. Now that I am w More

by ajmahle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Jim Ellis KIA is a great place to buy a car. Our salesman, Jack Stricklin had great knowledge of the models we were interested in and once we decided the transaction went seamlessly. Thank you J More

by PATTYREITH49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norris Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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