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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,774 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,774 reviews
October 22, 2025
Service was a lil long but I was a walk in so that was to be expected. Other than that the service guy was great be expected. Other than that the service guy was great More
by REGENIA92
Verified CustomerEmployees Worked With
October 21, 2025
Great and friendly service. Comfortable waiting area. Easy process. I very much liked the technician video texts that showed the work done. Comfortable waiting area. Easy process. I very much liked the technician video texts that showed the work done. More
by montgomery.family48
Employees Worked With
Chris
October 21, 2025
Very responsive and courteous. Quick to respond to questions and text, easy to work with Quick to respond to questions and text, easy to work with More
by Jkpandian
October 19, 2025
Good people to deal with on a new car. I got the value I expected out of my trade plus a great year end deal on a new sportage. I got the value I expected out of my trade plus a great year end deal on a new sportage. More
by pposl
October 19, 2025
I was disappointed that the technicians changed my settings without restoring them—the seat, Serius radio, and lights were all different, and they did not put a sticker on the window for the next oil settings without restoring them—the seat, Serius radio, and lights were all different, and they did not put a sticker on the window for the next oil change. I made an appointment with Chris K, and no one told him or put it on his schedule so he was not expecting me. More
by Lindab184
Employees Worked With
Chris K 4 stars
October 17, 2025
Jim Ellis has been my go-to dealership for service for several years on multiple vehicles. I recently had an issue arise with a 2-week-old vehicle purchased at another dealership, and they addressed and r several years on multiple vehicles. I recently had an issue arise with a 2-week-old vehicle purchased at another dealership, and they addressed and resolved it in less than 24 hours. More
by dalton4life
October 17, 2025
He address my concerns very professional and pleasant. Chris address my issues that I was having with the trim that goes around my doors. It's a recall, but you guys have not received a resolution for thi Chris address my issues that I was having with the trim that goes around my doors. It's a recall, but you guys have not received a resolution for this. He made sure that I got new trim put on and he called every step of the way about everything that you guys were doing to my vehicle And they looking forward to bringing my car back to you guys for service moving forward More
by LISAKCHRISTIAN
Employees Worked With
Chris
October 17, 2025
Courteous service rep and oil changed in 30 minutes which was less time than was stated was less time than was stated More
by judithcape
Employees Worked With
October 17, 2025
BAD Stop with this AI nonsense and get better help. Read my other comment and if you want to talk to me about it I will answer any questions of that horrible person and the other person who was trying Read my other comment and if you want to talk to me about it I will answer any questions of that horrible person and the other person who was trying to gang up on me. More
by Gsavala371
Employees Worked With
Idk... an older man gave me the third degree , one of the helpers. I will just take my business elsewhere. Which means I have to travel further away.... thanks a lot!!!??
October 17, 2025
I did not have to wait long at all after arriving. The place was clean and the service was pretty fast. Everyone I encountered was nice and helpful. The place was clean and the service was pretty fast. Everyone I encountered was nice and helpful. More
by PAMELAA.WRIGHT1994
Employees Worked With
Phillip Joyce
