Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,624 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,624 reviews
June 30, 2025
Charli was a big help to us and made the process easy. She kept us updated and helped at all times. She kept us updated and helped at all times. More
by matt.despain20
Verified CustomerEmployees Worked With
June 30, 2025
Great people and Jack was amazing. Highly recommend to anyone. So happy with my new car. Highly recommend to anyone. So happy with my new car. More
by kclark138
Employees Worked With
June 30, 2025
Services was phenomenal Jack & “the lady with the hair”, were very professional and willing to help in any way. I’m really glad the first person that was actually going to be my salesman was rude to me beca were very professional and willing to help in any way. I’m really glad the first person that was actually going to be my salesman was rude to me because Jack Strickin was amazing & provided great service. I’d do it again if I had too and would definitely refer family & friends to him. It was very little that I needed to ask because he covered EVERYTHING. When he asked if I had a question, I didn’t because he went over every measure. More
by JOSHULA LUSTER
June 28, 2025
Great service! Told them what we needed to make a deal and it was done! None of this crazy back and forth! Just straight to the right deal and we walked out that ev Told them what we needed to make a deal and it was done! None of this crazy back and forth! Just straight to the right deal and we walked out that evening with a new car! Best car purchase ever! More
by Sonia Brand
June 28, 2025
This dealership runs a scam on unassuming customers. I do not recommend Kia/ this dealership. I do not recommend Kia/ this dealership. More
by Steven rogers
June 28, 2025
From the minute we met Charli, she listened and answered all of our questions. She was knowledgeable when informing us of each car and the specifics of both the cars we inquired about. Charli was incredibl all of our questions. She was knowledgeable when informing us of each car and the specifics of both the cars we inquired about. Charli was incredibly patient and eager to see to it that we could make a deal acceptable to both parties. Her warm personality and her vast experience combine to make Charli an outstanding asset to the Jim Ellis team. More
by Woods
Employees Worked With
Other Employees :
Issac was shadowing Charli and was very pleasant and learned a lot observing Charli dealing with us.
June 27, 2025
Exceptional service center. Have brought multiple cars here for years and always recommend their customer care and service! Have brought multiple cars here for years and always recommend their customer care and service! More
by patricktansor
June 26, 2025
We had the best experience at Jim Ellis. Staff was considerate, knowledgeable and found us the perfect car. Zero stress! Staff was considerate, knowledgeable and found us the perfect car. Zero stress! More
by Sbstorr
Employees Worked With
June 22, 2025
I called with an issue about a key fob and it was handled very promptly and I was very happy to have everything come together with no issues very promptly and I was very happy to have everything come together with no issues More
by MARILYNMILLER66
