Jim Ellis Kia of Kennesaw

Great place to buy a vehicle staff was great to work with. The Kia we purchased is fantastic with. The Kia we purchased is fantastic More

I am very satisfied with the service. They are very professional, and Jeremías kept me informed and followed up on my case. I truly appreciate all the support.. They are very professional, and Jeremías kept me informed and followed up on my case. I truly appreciate all the support.. More

Didn't do the job Did not rotate the tires which I paid for Why Why for Why Why More

Service is fine. Invoicing is terrible. The base price for service is misleading and extras are added that make your total bill much higher than expected. Invoice is Invoicing is terrible. The base price for service is misleading and extras are added that make your total bill much higher than expected. Invoice is difficult to understand with additions and subtractions. Not sure we would come back. More

Setting up the appointment to schedule service was easily done on the computer. When I arrived, a technician came right out to talk to me. I waited at the dealership for my car to be serviced. About 35 minut done on the computer. When I arrived, a technician came right out to talk to me. I waited at the dealership for my car to be serviced. About 35 minutes after my arrival, I received a text that my service was completed! I was very pleased. More

Very pleased with customer service. They took care business in a speedy manner. I will be coming back They took care business in a speedy manner. I will be coming back More

Kim was the representative checking me in, she was very rude and dismissive. She didn’t even address the recommendations and didn’t want to let me use my coupon that I had in my email rude and dismissive. She didn’t even address the recommendations and didn’t want to let me use my coupon that I had in my email More

My experience at Jim Ellis Kia was stellar from the moment I drove onto the lot. I was met with a friendly welcome and quickly connected to Jack, with whom I had an appointment. Jack treated me with co moment I drove onto the lot. I was met with a friendly welcome and quickly connected to Jack, with whom I had an appointment. Jack treated me with courtesy, answering my questions with ease and NEVER making me feel foolish. Having been treated in a very dismissive manner by the last Kia dealership, this was a pleasant surprise. Jack made the entire process a pleasure, always guiding with honesty and candor, and an appropriate sense of humor. I also enjoyed meeting Bryson, who was equally warm and courteous and put me at ease. I left this experience not only with a new Kia, but also with a determination to steer as many friends, family, and acquaintances in the direction of this dealership as possible! More

Dealer shop was not up front with pricing and was sneaky about adding fees. Did not comply with coupon and didn't do a multipoint inspection as expected. about adding fees. Did not comply with coupon and didn't do a multipoint inspection as expected. More

Per his usual, Phil provided exceptional and timely support and customer service during my service visit. support and customer service during my service visit. More