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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.5
6,869 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,869 reviews

August 21, 2025

Very very very very very very very very very very very very good service, seriously More

by MICAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
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August 20, 2025

Charli was very helpful and accommodating from first contact till deleting a car. She took care of every details, found a car that we really liked and made the process as easy as it gets. More

by maryna.veller
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charli Singleton
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August 20, 2025

Had my brakes done and rotors resurfaced last month. Something was clearly not right so brought it back and they told me that due to me washing my car, there was build up on the rotors and i would need More

by MIMUCF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kris Musgrove
4.0
This rating includes all reviews, with more weight given to recent reviews.
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August 19, 2025

Service was great and Chris service staff kept me informed the entire time i was waiting. More

by Goboy35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Croston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Kerkoski, Phil Joyce
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Aug 20, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your positive experience! We're glad to hear that Chris and our service staff were able to provide great service and keep you informed throughout your visit. We appreciate your support!

August 19, 2025

Excellent service, very helpful and nice, quick and definitely will return and refer, thanks you More

by Tracy Nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi, Mikey Downes
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Aug 20, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for your kind words! It was a pleasure serving you and we are glad you had a positive experience. We look forward to having you back and appreciate any referrals you may send our way!

August 18, 2025

Had open appointments and didn’t take long to service my car I would highly recommend More

by antoinemccray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
His name not on it but he was in service and a black dude
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Aug 20, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for your fantastic review! We are thrilled to hear that our team was able to service your car efficiently and that you would recommend us to others. We appreciate your business and hope to see you again soon!

August 16, 2025

This dealership was quick and easy to make an appointment with, communication when I was at the dealership when my car was getting serviced was good as well. More

by Natehelman54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2025 -

Jim Ellis Kia of Kennesaw responded

We're thrilled to hear that your experience at our dealership was quick and easy! We pride ourselves on excellent communication and efficient service for all of our customers. Thank you for choosing us for your car servicing needs!

August 15, 2025

Very pleasant, when I pulled into the bay the two gentlemen there were very nice and funny, and put a smile on my face as soon as I got there. The women at the desks were very kind and helpful. The e More

by baylee.noel.thurmond
Recommend Dealer
Yes
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Aug 16, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for sharing your positive experience with us! We are thrilled that our team was able to put a smile on your face and make your visit enjoyable and efficient. We strive to provide exceptional service every time. Come back and see us again soon!

August 15, 2025

Everyone was kind and courteous! Our service started before our scheduled appointment time and we were out in the time frame they gave us! More

by angelhopegee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for the wonderful feedback! We're delighted to hear that our team provided exceptional and efficient service. We value your time and strive to exceed expectations. See you again soon!

August 15, 2025

Mark is the best advisor I have come across, he is honest and very attentive to your needs. He takes the time to explain everything. Mark is a great asset to this Dealership. More

by MKERKOSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Croston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Kerkoski
Report | Print
Aug 16, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for your kind words, we are grateful to have Mark as part of our team. We strive to provide exceptional service and it's wonderful to hear that he has fulfilled your expectations. We appreciate your loyalty!

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