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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,615 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,615 reviews
March 22, 2025
They did what they were supposed to do. Friendly and polite. Can’t complain. Good service Friendly and polite. Can’t complain. Good service More
by Leander.ev
Verified CustomerEmployees Worked With
March 15, 2025
The service was fast and reliable. Prices are also not a surprise. I was very happy that I received a discount coupon by mail. Excellent overall. Prices are also not a surprise. I was very happy that I received a discount coupon by mail. Excellent overall. More
by tmd
Employees Worked With
Robert Billings
March 15, 2025
I am always pleased with the service I received at this Kia dealership. And the service people are nice Kia dealership. And the service people are nice More
by Nancydford317
Employees Worked With
March 14, 2025
I ordered my car, waited six weeks and when I received it, it had the wrong color interior. When I called the salesman before he got back to the dealership. He said wait until he got back to the dealershi it, it had the wrong color interior. When I called the salesman before he got back to the dealership. He said wait until he got back to the dealership and they would call. They tried to say I order black, they wanted to know who came with me and my son in law did and they called him and asked. Finally they called back and there were only two in Ga that color but it didn’t have everything on that the one ordered, but I took it. It popped everytime you turn real sharp, I brought it in and they kept it overnight and said it only popped once. That was that, I said when something falls out from under it I’ll let u know. My front windshield stopped working and had to bring it back for that. I was in three days ago for service and they said I had a nail in front passenger side. I took it to the tire place and there wasn’t a nail in it, they went back and checked all four, no nail. After an hour and a half O was on my way home. So you see I won’t be recommending it to anyone. More
by littlece
Employees Worked With
March 14, 2025
Very pleased with the entire staff. Quick and punctual with any update that I needed. Quick and punctual with any update that I needed. More
by todd.q.chapman
Employees Worked With
March 14, 2025
Clean, courteous, respectful and punctual. I could not have been more pleased with the service. I could not have been more pleased with the service. More
by todd.q.chapman
Employees Worked With
March 13, 2025
Service advisor was great. The technician however was not. The technician did not set tire pressures nor did they top off any fluids. Also the technician did not clean the oil The technician however was not. The technician did not set tire pressures nor did they top off any fluids. Also the technician did not clean the oil off the underbody panel and it dripped in my garage. More
by TARAMADELMUND
Employees Worked With
Cailin Quinn
March 13, 2025
It was good and they were able to take care of addressing all the recalls promptly all the recalls promptly More
by MOHAN_KRISH12
Employees Worked With
