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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.3
6,542 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,542 reviews

April 29, 2025

The service rep was a young man who was very friendly. They got my oil change done quickly. I am happy with the service and the service special really helped. More

by aryland1076
Recommend Dealer
Yes
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April 29, 2025

After an oil change they left a cap losses on the top of the battery that luckily I found before it fell and got lost. I’ve had issues with the Jim Ellis Kia warranty package I purchase as well. Everytime I More

by SRAMOS39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Kerkoski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Jim Ellis Kia of Kennesaw responded

Sramos39, vehicle care and customer service are our top priorities, and we regret to hear we failed to provide you with the positive experience you deserve. We would like the chance to talk to you further so please do call us at (404) 445-2636 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

April 29, 2025

In and out quickly In and out quickly everything was explained throughly and not pushy on things More

by MINRAKER
Recommend Dealer
Yes
Employees Worked With
Christopher
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May 01, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 28, 2025

Sales process was straight forward and easy. No surprises or high pressure sales. Gabriel Reyes was a pleasure to work with. More

by Hleel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gabriel Reyes
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May 01, 2025 -

Jim Ellis Kia of Kennesaw responded

Hleel, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 28, 2025

Had a great experience shopping for a new car. My sales person, Gabe, was very helpful and took his time trying to find us the right vehicle. More

by jenritch2019
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe Reyes
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Apr 30, 2025 -

Jim Ellis Kia of Kennesaw responded

Jenritch2019, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 26, 2025

Excellent, friendly, professional, caring,and the best dealer Beautiful ,loving waiting room with service coffee tea and TV different channels More

by Fatmeh
Recommend Dealer
Yes
Employees Worked With
Matthew
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Apr 29, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Fatmeh! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

April 26, 2025

Outstanding in every regard! Diana is the very best! I look forward to having my Sportage serviced by you all!! More

by CGEAGLE6
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Diana Bell
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Apr 29, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks, Cgeagle6! We appreciate your continued business with us, and we're looking forward to your next visit! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 26, 2025

The very best service! Mark and Mallory are one great tag team focusing on customer satisfaction! More

by CGEAGLE6
Recommend Dealer
Yes
Employees Worked With
Mark!
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Apr 29, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Cgeagle6! Thanks again for your business! Take care!

April 26, 2025

Dante was amazing. He made the process easy and was very detailed on car specs. More

by nikkijon87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Nikkijon87! Thanks for taking the time to share your rating! Thanks again for your business! Take care!

April 25, 2025

We have serviced and bought cars from your dealership for over 10 years... The customer service has always been good but I felt like it was even better this time. More

by SUE315@outlook.com
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 25, 2025 -

SUE315@outlook.com responded

We have serviced and bought cars from your dealership for over 8 years … the service has always been good but I felt like it was even better this time.

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