Jim Ellis Kia of Kennesaw

Very professional, attentive, and welcoming. They are truly committed to customer service. I walked in , told them what car I wanted & I got just that! Thank you all sooo much! 1000/10 ⭐️ They are truly committed to customer service. I walked in , told them what car I wanted & I got just that! Thank you all sooo much! 1000/10 ⭐️ More

We had great service. They were great to work with, and never felt any pressure. We drove 3 hours to get the car we wanted from them. Our sales person was very friendly an They were great to work with, and never felt any pressure. We drove 3 hours to get the car we wanted from them. Our sales person was very friendly and the sales manager was awesome. More

Very well organized, straight to the point and upfront with numbers. Finance team is very knowledgeable and willing to help, and the sales person was kind and helpful. with numbers. Finance team is very knowledgeable and willing to help, and the sales person was kind and helpful. More

Mackenzie And Bryson were great to work with. They were both very helpful and made the car buying process easy. They were both very helpful and made the car buying process easy. More

Not much to write, really. I’ve only had to go to the service dept one time, which was earlier this week, since I’ve owned my Telluride. Nothing was really done as the part for I’ve only had to go to the service dept one time, which was earlier this week, since I’ve owned my Telluride. Nothing was really done as the part for my window that was needed had to be ordered and I’ll have to go back to get it replaced. But the person I spoke with was really nice and helpful. More

The phone system is awful. I have to wait to be on hold then it says leave a message. I leave message and no one returns my call. I have to wait to be on hold then it says leave a message. I leave message and no one returns my call. More

Jack went above and beyond to get me in the exact vehicle, I was looking for he made the entire process extremely easy and will definitely continue doing business with them. Thanks to Jack and his ki vehicle, I was looking for he made the entire process extremely easy and will definitely continue doing business with them. Thanks to Jack and his kindness and knowledge.! More

Attentive and respectful She listened to my request and arranged for a Lyft. Kept me updated. Excellent service. arranged for a Lyft. Kept me updated. Excellent service. More

No one likes buying cars. Jack is the perfect amount of respectful, reasonable, and honest (as much as he can he :). He was the only contact I made of about 15 who would actua Jack is the perfect amount of respectful, reasonable, and honest (as much as he can he :). He was the only contact I made of about 15 who would actually text me a ballpark quote before we arrived at the dealership. Thank you Jack for making a what could have been painful day enjoyable and successful! More

Service department was excellent but setting up the service appointment sucked! Called five different times computer system did it understand any request. No live call back as promised and no confirmat service appointment sucked! Called five different times computer system did it understand any request. No live call back as promised and no confirmation by text or email. Very disappointed by process of establishing service appointment. More