Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,869 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,869 reviews
August 09, 2025
At Jim Ellis Kia of Kennesaw, I was very satisfied with the customer service, clean store, and the accommodation provided. the customer service, clean store, and the accommodation provided. More
by Lynn Mayorga
Verified Customer
August 05, 2025
Had an easy and fast experience and the customer service was wonderful. Would recommend them to anyone. was wonderful. Would recommend them to anyone. More
by Nisha
August 04, 2025
I asked that my tire pressure not be touched (nitrogen inflation). It was added anyway. I asked that the car wash be skipped. The car was washed. You ignored my simple requests. I will use another Kia dea inflation). It was added anyway. I asked that the car wash be skipped. The car was washed. You ignored my simple requests. I will use another Kia dealer for future service More
by sundude55
August 03, 2025
My experience going to Jim Ellis of Kennesaw. Is always a great experience, that I definitely appreciate. The service advisor are very experienced. The technician definitely knows their cars. Is always a great experience, that I definitely appreciate. The service advisor are very experienced. The technician definitely knows their cars. The video summary are an excellent idea, it gives you a personal experience with what’s going on with your car. It’s also very helpful to have a coupon to help with the cost. More
by KKSR710
Employees Worked With
August 03, 2025
Having a transparent salesperson made the world of a difference. It was efficient, it was stress free and it was a near enjoyable process considering the cost difference. It was efficient, it was stress free and it was a near enjoyable process considering the cost More
by ROBERT.S.FERGUSON
Employees Worked With
Charli Singleton
July 31, 2025
Very easy to work with and all seem very friendly. They were helpful with anything we might have had questions with dealing with the car. They were helpful with anything we might have had questions with dealing with the car. More
by Acn
July 31, 2025
Very clean dealership! Everyone was kind my sales guy Eddie Thornton was very knowledgeable and got me into the car I wanted! I was and out! Exceptional customer service! A Everyone was kind my sales guy Eddie Thornton was very knowledgeable and got me into the car I wanted! I was and out! Exceptional customer service! Answered all of my concerns and got me a reasonable car note! Thanks again for all your help! It was a pleasure to do business with you! More
by shavvonr
Employees Worked With
Eddie Thornton
July 31, 2025
Great staff, everyone friendly, service timely and efficient. Great, excellent, clean, nice atmosphere, will be efficient. Great, excellent, clean, nice atmosphere, will be More
by BETTYJOPOPE
July 29, 2025
Service advisors are nice but the porters are careless. They always change my vehicles settings especially the seat. And they always leave that plastic seat covering, the paper floor covering and that numb They always change my vehicles settings especially the seat. And they always leave that plastic seat covering, the paper floor covering and that number sign that hangs from the rear view. It’s really annoying to have to grab all of it and throw it away. Also, twice I’ve seen them drive my truck up very aggressively and I don’t like it. They should know better to drive a customers car with a little more care instead of like a fast and furious race car. More
by MIMUCF
