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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,796 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,796 reviews

December 01, 2022

Easy to schedule, professional service and quick turnaround. Also did a great job explaining the work to be done More

by CGW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Mark Kerkoski, Sam Stewart
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Dec 05, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

December 01, 2022

Matt and Bryson were over the top amazing! Every feature I asked for is in my Sportage. Everything was explained more than perfectly! I am so pleased with my SUV and my whole purchasing expe More

by wrightmtcl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Matt and Bryson were such great helps! Thanks again for your business and kind words, and we hope you love your new car. Take care and happy driving!

December 01, 2022

The service advisor was about the worst service experience I have ever had. He never answered his phone and didn't provide timely updates. He made no attempt to assist us in providing a loaner vehi More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Joyce
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Dec 05, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we apologize for any inconvenience this may have caused you. Best regards.

November 29, 2022

Great job always caring and concerned about the customer needs. This is the only service center I take my vehicle to service. More

by vernell_miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
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Nov 29, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

November 28, 2022

Fast and friendly! I always get the best service here; and if they can’t help they’ll direct me to someone who will. More

by Frances
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Ospina
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Nov 28, 2022 -

Jim Ellis Kia of Kennesaw responded

Frances, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

November 28, 2022

I have always been satisfied with the service I receive from Jim Ellis Kia. Keep up the good work! More

by RYAND4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Mark Kerkoski, Sam Stewart
Report | Print
Nov 28, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

November 28, 2022

Quick and easy service experience! I was able to drop off and pick up within two hours! Highly satisfied with the service I received! More

by Emily Cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
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Nov 28, 2022 -

Jim Ellis Kia of Kennesaw responded

Emily, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

November 26, 2022

Phil was a great service rep, thoughtful and professional. My car was ready sooner than expected. More

by Claypa57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
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Nov 28, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Phil was such a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

November 26, 2022

Bryson was extremely helpful during the process and Mike from financing was helpful too, Lamar was patient and helped get everything going. More

by paigeouttaorder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lavar Frederick
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Nov 28, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bryson was such a great help! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care!

November 25, 2022

Everyone was awesome here at Jim Ellis. They were always very communicative and helpful. Larry and Elis in financing tried their best to get me the best deal on my new Kia Sportage. More

by RUGRATANDI23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Pedersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellisa Meehan
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Nov 28, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Larry and Ellie were such great helps! Thanks again for your business and kind words, and we hope you love your new Sportage. Take care and happy driving!

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