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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,570 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,570 reviews
Verified Customer
July 28, 2022
Friendly Clean Knowledgeable Prepared Answered questions Good presentation Pleasant Wasn't pushy Excellent service Kept in touch questions Good presentation Pleasant Wasn't pushy Excellent service Kept in touch More
by ALM104
July 26, 2022
I would like to say that Camille was very helpful and it was a pleasure working with her. This was my first time at this dealership and I had an appointment for 10:00am I walked in 10 minutes ahead of sched was a pleasure working with her. This was my first time at this dealership and I had an appointment for 10:00am I walked in 10 minutes ahead of schedule and stood there while all of the other staff did not acknowledge me or even greet me. The men were sitting at their desk and another two ladies were there one on the phone the whole time and the other working with someone who walked in after me! Camille helped three people with check in and the others did NOTHING ! They didn’t even acknowledge the customers coming in the building. This area needs some customer service training and Camille needs to be acknowledged for her ability to out performing the whole service department that day! More
by Dana
Employees Worked With
Camille Williams
July 26, 2022
We bought our car at Jim Ellis and paid extra for an extended warranty package that includes nearly all sched maint. And yet EVERY time we bring it in for service, your service writers have absolutely n extended warranty package that includes nearly all sched maint. And yet EVERY time we bring it in for service, your service writers have absolutely no indication of the service warranty we paid for. Each time we have to track down a sales closer to verify that we pay nothing for an oil change and brake & tire rotation/inspection. NOT what I feel is satisfactory service; "left hand - right hand" & so on. When are you all going to figure it out??? More
by DAVIDTMANN
Employees Worked With
Camille Williams
July 25, 2022
My experience from beginning to end was very easy and transparent. I’d definitely comeback in the future. transparent. I’d definitely comeback in the future. More
by jordan
Employees Worked With
