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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,796 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,796 reviews

November 05, 2022

It was a good experience. Diane Bell always takes good care of me. Highly recommend them! More

by DONNATLUCAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Nov 07, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana is always such a great help! Thanks again for your business and recommendation. Take care!

November 05, 2022

Chris was very pleasant to work with, had no issues, and service was finished earlier than promised. More

by ROB B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris (Christian)
Nov 07, 2022 -

Jim Ellis Kia of Kennesaw responded

Rob, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Chris was such a great help! Thanks again for your business and kind words, and we hope to see you next time. Take care!

November 05, 2022

Good people. Transparent in their dealing. And genuinely willing to help the customers. Would highly recommend. More

by Tan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Garman
Nov 07, 2022 -

Jim Ellis Kia of Kennesaw responded

Tan, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team was such a great help! Thanks again for your business and recommendation. Take care and happy driving!

November 05, 2022

Great place to do business , entire staff was great Mike A did my paper did a great job More

by tmgarman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Garman
Nov 07, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

November 05, 2022

Lousy service no communication with client don't return calls had car over 1 month More

by jflibra1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diana Bell
Nov 07, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we apologize for any inconvenience this may have caused you. Please don't hesitate reaching out to us if you have any further questions or concerns. Best regards.

November 03, 2022

Mark was awesome to work with and very clear explaining my service needs. Made me feel comfortable with the required work. More

by WPSCRGK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
Nov 04, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mark could help out! Thanks again for your business and kind words, and we hope to see you next time. Take care!

November 03, 2022

Evelyn McAuliffe was a professional. She help me understand my car's problem. She also help me complete my shopping while waiting for service by providing a Lift to the location. More

by Lafamiliaearly@peoplepc.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn McAuliffe
Nov 04, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Evelyn was such a great help! Thanks again for your business and kind words, and we hope to see you next time. Take care!

November 02, 2022

The service was great, friendly and helpful staff. Worked with me to help figure out the problem with my vehicle. More

by dennistufts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
Nov 04, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

November 02, 2022

Loved the service rep but couldn't get answers to our questions from service people about recommendations. More

by GOLDENJESLAWTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diana Bell
Nov 04, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your visit with us, and we're so happy that our team could help out! If you have any further questions or concerns about your vehicle's recent service visit, please don't hesitate reaching out to us. Best regards.

November 02, 2022

excellent customer service. Pleasant experience. Service representative was friendly and knowledgeable. Waiting area was very clean and they offered snacks and beverages while More

by Renee.Smithe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Nov 02, 2022 -

Renee.Smithe responded

Thank you

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