Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,796 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
Contact Dealership
View Awards

1221 Auto Park Drive

Kennesaw, GA

30144

Directions

By Type

Showing 6,796 reviews

November 01, 2022

Clean, professional, accurate, friendly, thorough. This is my preferred dealership over any one I've visited for any previous vehicles. More

by ladydi5649
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Nov 04, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

November 01, 2022

Very good customer service. Service advisor vacuumed my car when he didn't have to! More

by JASONLUING75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell, David Maddox, Mark Kerkoski
Report | Print
Nov 04, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

November 01, 2022

Knowledgeable and professional staff willing to take care of your needs. Our salesman, Alfredo was great to work with. More

by rfountj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pond, Alfredo Ospina
Report | Print
Nov 04, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Alfredo was such a great help! Thanks again for your business and kind words. Take care and happy driving!

November 01, 2022

Great service, friendly and knowledgable staff. Great experience buying my new car with Jim Ellis. More

by cartman61616
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Moore
Report | Print
Nov 04, 2022 -

Jim Ellis Kia of Kennesaw responded

Cartman61616, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for your business! Take care!

October 31, 2022

Lavar was very attentive and helpful. Made my first time buyer experience seamless! Very appreciative! More

by Aleah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Report | Print
Nov 04, 2022 -

Jim Ellis Kia of Kennesaw responded

Aleah, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for your business! Take care!

October 30, 2022

Helpful and friendly staff! Thank you for getting my problem fixed and communicating well with me. More

by Iyana Rainer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell, David Maddox, Mark Kerkoski
Report | Print
Nov 04, 2022 -

Jim Ellis Kia of Kennesaw responded

Iyana Rainer, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

October 29, 2022

Poor repair work, absolutely horrible customer service. Does not respond to emails, texts or phone calls. Promises certain actions and then does nothing. Would not recommend them for service on any vehi More

by tisingerstephen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Phillip Joyce, Michael Johnson, David Maddox
Report | Print
Nov 01, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we apologize for any inconvenience this may have caused. If you have any further concerns or issues, please do not hesitate reaching out via the information below. Best regards. David Maddox, Service Manager dmaddox@jimellis.com or 770-575-4780

October 29, 2022

I always love getting my service done here! The staff is friendly and values my time. More

by MARVINSR15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Nov 04, 2022 -

Jim Ellis Kia of Kennesaw responded

Marvinsr15, thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

October 28, 2022

So far the services provided have been performed well with the exception of the last oil change when I came home with a leak. More

by HARRIS47203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristian Musgrove
Report | Print
Nov 04, 2022 -

Jim Ellis Kia of Kennesaw responded

Harris47203, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

October 28, 2022

The repairs lasted longer than promised upon arrival. Most information was in the computer since this appointment was set ahead of time. The repairs were done as described. I did not receive a car wash t More

by stevenewberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Person I worked with is no listed.
Report | Print
Nov 04, 2022 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for your business! Take care!

1
...
263
264
265
...
680