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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,570 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,571 reviews

July 20, 2022

Dealership refused to do bearing test. I had to get kia corporate to overrule them. They took weeks to do the test. The invoice they gave me is wrong and they refuse to correct it. More

by AARON.M.CRAWFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark
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Jul 20, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we apologize for any inconvenience this may have caused you. If you have any further questions or concerns, please do not hesitate to reach out to our team via the information below. David Maddox, Service Manager dmaddox@jimellis.com or 770-370-3630 Best regards, Madison Magnus, Customer Relations Manager

July 20, 2022

Ellisa was amazing to work with and very upbeat despite a long Saturday! We enjoyed our entire experience here and love our new car. Thank you! More

by ROB B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moore, Ellisa Meehan
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Jul 20, 2022 -

Jim Ellis Kia of Kennesaw responded

Rob, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Elissa and our team could help out! Thanks again for your business, and we hope you love your new vehicle. Take care and happy driving! - Madison Magnus, Customer Relations Manager

July 20, 2022

The service was courtesy , quick and attentive. I am very happy and pleased with your work. More

by KELLEYSTEWART98
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Camille Williams
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Jul 21, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

July 20, 2022

Clean Efficient Caring Knowledgeable Friendly Helpful Not pushing I Can't Think Of Anything Else to say More

by ALM104
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellisa Meehan
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Jul 20, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

July 20, 2022

Very attentive on top of it and work with your needs and preferences. They strive to make you feel valued and happy. Great follow-up and customer service. I've never encountered a dealership like Jim Ellis More

by LisaYank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Perdersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

July 19, 2022

Service Reps are Professional, efficient, concerned about the customer. Confident of the recommended service and that the service will be done correctly. Have used Jim Ellis Kia Kennesaw for years and will c More

by Chelsea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Joyce
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Jul 20, 2022 -

Jim Ellis Kia of Kennesaw responded

Chelsea, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your visit with us, and we're so happy that our service team could provide a great experience! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

July 18, 2022

The workers were nice and helpful and prop With their work great job I will always have my car service at this location More

by DOVEVERONICA
Recommend Dealer
Yes
Employees Worked With
Joyce phillip
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Jul 19, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

July 18, 2022

I bought my Telluride 2 1/2 years ago and have used Jim Ellis for all my service and warranty repairs. Everyone at Jim Ellis goes out of their way to make sure I’m taken care of. More

by VOLPET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Report | Print
Jul 19, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

July 18, 2022

The service started at the appointment time and was completed at the time that was started it would be ready More

by CHCKBR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Joyce
Report | Print
Jul 19, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

July 15, 2022

Service department was good. Service manager was very good, polite, and knowledgeable. I would recommend this dealership More

by fudgehudgins
Customer Service
Recommend Dealer
Yes
Employees Worked With
David Maddox
Report | Print
Jul 18, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your visit with us, and we're so happy that our service team could provide a great experience! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

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