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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,569 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,569 reviews

July 09, 2022

Nuka was amazing and so patient with me! I had a great experience and I love my car. More

by Iasmim Combs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Garman, Nuka Yobo
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Jul 11, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Nuka was such a great help! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

July 09, 2022

Jim Ellis Team has always been great! This is my 4th car from Jim Ellis Dealerships. More

by BaconSplatter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pond, Nuka Yobo
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Jul 11, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

July 08, 2022

Basic oil change took 2 and half hours. They text you that your car is ready and then 40 minutes later I have to go look for my car which is parked in the back lot. Very poor communication More

by culpeppergroup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
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Jul 08, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are disappointed to hear about your experience with us, and we apologize for any inconvenience this may have caused. Please do not hesitate to reach out if you have any further questions or concerns. David Maddox, Service Manager dmaddox@jimellis.com or 770-370-3630 Best regards, Madison Magnus, Customer Relations Manager

July 08, 2022

My service advisor was horrible. She would never answer calls or return voicemail. The dealership didn't even submit our claim for the first 8 days. And my vehicle was in the shop fo More

by Browneyedbabydoll23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Camille Williams
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Jul 11, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we apologize for any inconvenience this may have caused you. At your earliest convenience, please reach out to our team via the contact below. We look forward to hearing from you. David Maddox, Service Manager dmaddox@jimellis.com or 770-370-3630 Best regards, Madison Magnus, Customer Relations Manager

July 08, 2022

Everyone was so genuine and helpful. We were dreading buying a new car but everyone here made it such a pleasant experience! More

by BECCASAUNDERS531
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camille Williams, Todd Garman, Rena Glass
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Jul 08, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care and happy driving! - Madison Magnus, Customer Relations Manager

July 07, 2022

Lovely staff . They made the process easy and they were very helpful. They did a wonderful job More

by marthamunguia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maddox, Jesus Gutierrez
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Jul 07, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

July 07, 2022

Prompt, knowledgeable, service staff. No pitch for services, just addressed my needs. Work completed as promised More

by OTACLEMENTS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phil
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Jul 07, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

July 07, 2022

Great dealership and good service! Highly recommend. Everyone was accommodating and the car buying experience was top of the line. More

by SANDRAD4955
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Pond
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Jul 07, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and recommendation, and we hope you love your new vehicle. Take care and happy driving! - Madison Magnus, Customer Relations Manager

July 07, 2022

Diana was excellent. Service was done in a timely manner. Will be back for all my service More

by SANDIBRAWNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
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Jul 07, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana and our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

July 06, 2022

Mark Kerkoski is who signed me in and kept me updated on my car service. Excellent representative! More

by DLEGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
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Jul 07, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mark was such a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

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